Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1852 of 1852

Make workflows rigid (can't rearrange steps or complete out-of-order)

As a experimentation owner, I do not want users completing steps out of sequence or bypassing important steps
over 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Ability to remove/delete the standard "Overall Revenue" Metric, and replace it with another metric.

Customer (Vistaprint): In our case, it (Overall Revenue) is certainly incorrect. We send multiple events for the same conversions with revenue so that we can target revenue for specific product categories as a metric. Overall Revenue will sum thos...
over 2 years ago in Experimentation Analytics / Metrics Setup 0 Planned

Opportunity to see if there are links to a page when you unpublish it

When you throw away a web page, a dialog box appears that tells you if there are links that lead to that web page. I want if it is possible to get the same function for unpublishing page.
almost 4 years ago in Content Management / Editing 0

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
over 2 years ago in Configured Commerce / Integration 0 Gathering interest

Allow Populating The Product Carousel With Individual Products

Add another option to the Product Carousel widget that allows the user to select individual products within the CMS.
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Need Notes fields in Work Requests

In our business, we end up with a number of Work Requests that are OVERDUE, and there are 4-5 of us checking on those. It would be great to be able to quickly see the last time someone reached out - in the list view - so we wouldn't have to click ...
over 1 year ago in Content Marketing 0 Future consideration

Make product image visible in order history even if product is no longer in catalog

In order history product images are not shown if the product is not in the catalog for a customer. The expected behavior is that for any order in order history the product images should be shown on the order lines as long as the product exists in ...
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Level 2 and 3 support for PayPal.

Hello. We have a client that wants to use PayPal as a payment option in the Spire CMS. They have stated that only Level 2 and Level 3 are an option for them with PayPal. We are requesting the inclusion of Level 3 support for PayPal.
over 1 year ago in Configured Commerce / Orders & Payment 0

Templates; be able to set a date range in filter

No description provided
over 1 year ago in Content Marketing / Miscellaneous 0

Add 'Expired' users in the user export

In the export of users only active and pending users are exported. By adding also 'expired' we would get a better view of allocated licenses and re-allocate. Expired is visble in the user & teams view but not in export?
over 1 year ago in Content Marketing / Analytics 0