Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1639 of 1639

Error Application Log: Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined.

There are a bunch of error application logs saying " Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined. " when the geocoding settings are not provided. These error messages should be prev...
5 months ago in Feature Experimentation / Feature Flagging Workflows 0

Support for images > 100MB

We have a lot of images that are over 100MB in size. They are unable to be viewed or resized in the CMP Library so it is not usable as a storage solution for these assets.
9 months ago in Content Marketing / DAM/Library 0 Investigating

Support for SCIM User Provisioning from an IDP

As an admin that handles user management, the lack of user provisioning from our IDP (Okta) using standards like SCIM or Just-in-Time (JIT) provisioning is a significant problem. We have authentication enabled with Okta, but without user provision...
over 1 year ago in Integrations 0

Corporate license

As a Company I want to have a possibility to manage one license/package for many websites so that administration is less time consuming
almost 4 years ago in Content Management 1

Episerver Google Analytics - Batch Requests

We have been working through a Google Analytics issue with Episerver (This is Issue #614744). Our problem is that the Google Analytics Widget does not return any data when we have a large number of hostnames configured for the system. These hostna...
about 3 years ago in Content Management / Technical 0 Investigating

Images in email recommendations should look sharper

When the images for email recommendations are rendered, they are visibly pixelated. And even though it is a small black and white image (170x200), it still takes up 7 KB. I would like to see a more efficient compression that does not pixelate so m...
about 1 year ago in Product Recommendations / Email Personalization 0

In-Progress Status for Work Requests

It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done.) It would be great if we could have an in-progress status just like ...
over 1 year ago in Content Marketing / Requests 1 Future consideration

Ability for our customers to add and remove client users

Ability for our customers to add and remove client users. Atm if an employee leaves or joins, they will have to request for that person to be added or removed from the personalisation portal. This will either be carried out by the CSM, or the CSM ...
over 1 year ago in Product Recommendations / Portal 0

See when someone unsubscribed in recipient history

As an email marketer, I want to be able to see when someone unsubscribed in the recipient history log and which email it was. Bonus points if we can resubscribe them in recipient history. We have B2B clients accidentally unsub and the process to r...
over 2 years ago in Campaign 0 Future consideration

Email Notifications should mention Campaign name along with Task names

A task such as "web build" can belong to several campaigns, would be better to have the campaign name along with it for clarity.
9 months ago in Content Marketing 1 Will not implement