Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Integration

Showing 19 of 1005

Job log export functionality

When a job fails in the production cloud environment, it is difficult to review all the log information. The investigator has to click the eyeball to view the entire log statement. Then when they back out, the have to locate the next log in the li...
over 1 year ago in Configured Commerce / Integration 0 Gathering interest

New feature request for Square Payment gateway

This is a request to include Square payment gateway option on Optimizely platform.
10 months ago in Configured Commerce / Integration 0 Gathering interest

Ability of configuring additional wait time between each job steps

Currently there is no provision in OOTB "SXe 07: Order History" sync-up job to let the job finish its first step( i.e. "Order Header") completely at database level before processing the next step( i.e. "Order Lines"). As we observed that OOTB job ...
about 1 year ago in Configured Commerce / Integration 0

Allow to cancel an integration job programatically

As a developper, I would like to have a way to programmatically stop an integration job while it's being executed. The current way, if you exit it will process the next steps anyways, and you have to use complex ways and non-graceful ways to keep ...
about 1 year ago in Configured Commerce / Integration 1

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
9 months ago in Configured Commerce / Integration 0 Gathering interest

Vertex Tax implementation need an option to "Post tax on Order Submit"

Recently we found that the Vertex tax implementation do not have an option to restrict posting the tax on Order submit. This option is available for the Avalara. Generally thx get submited to the Vertex later in the Order fulfilment process in ERP...
10 months ago in Configured Commerce / Integration 1 Will not consider

Warehouse specific Payment Gateway Profile

As an admin user I want to able to store warehouse specific Payment Gateway credentials so that I can pass different Payment gateway credentials based on Warehouse. Instead of global Payment Gateway settings, it is configurable at Warehouse level....
over 1 year ago in Configured Commerce / Integration 1 Gathering interest

Integration Jobs Can Be Triggered Externally

Our larger clients have enterprise job scheduling systems for all of their jobs of which InsiteCommerce jobs are only a subset. From the client's perspective, they would like to be able to manage their InsiteCommerce job scheduling from their one ...
about 2 years ago in Configured Commerce / Integration 0 Gathering interest

Enhance CyberSource Payment Gateway for L3

It would be nice to be able to capture funds with L3 security using the CyberSource payment gateway.
about 2 years ago in Configured Commerce / Integration 0 Gathering interest