Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Enable Brotli Support For WebP and Avif

Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism. Also for Core WebVitals we and many other solutions compress images to Avif (best) or WebP (second best) so that they are delivered in the best way. The ...
about 3 hours ago in DXP Cloud Platform / Infrastructure mgmt. 0

Add support for Croatian language

Search & Navigation are missing languages, among them Croatian that we need for our website. Please prioritize adding more languages to Search & Navigation.
5 days ago in Search & Navigation 0

Indexing Assets

Hi Team, in the December release, you have introduced option to INDEX the Assets in Library (CMP). While we appreciate the flexibility, we also can see potential risks of enabling indexing by users by an accident and making an internal corporate c...
43 minutes ago in Content Marketing / DAM/Library 0

Add quality parameter to Feed API v2

As a developer, I want to be able to select the quality of the image using the Feed API v2. This quality option should reduce the number of bytes sent through the Network to help with client-side performance. This feature should be similar to the ...
about 1 month ago in Content Marketing / DAM/Library 0

Need to delete ODP customers without using the compliance delete

We are using ODP for personalizing content to our intranet user). Per our data retention requirements, we need the ability to remove users when they leave the company. However, since they can be hired back with the same email address and identifie...
4 days ago in Data Platform App 0

Real Time Segment counts are inaccurate

Our content strategists rely on RTS estimates to determine if certain segments are working properly. Currently these estimates are drastically different that the Segment counts using the same criteria. This is forcing our strategists to create a S...
4 days ago in Data Platform App 0

Integration of AI based Chatbot / Agent

Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements. Providing ...
14 days ago in Configured Commerce / Self-Service 1 Gathering interest

Enable "Session Count" feature in ODP

The session count feature was removed from ODP due to data issues. This request is to re-enable it.
4 days ago in Data Platform App 0 Future consideration

Feedback on UI Layout in Optimizely 12 Edit Mode

In Optimizely 12 I have noticed a significant change in the Edit Mode UI layout that I would like to share as feedback. In Optimizely 11, the Edit Mode UI was more compact, providing editors with a more efficient workspace and minimizing empty spa...
7 days ago in Content Management / Editing 0

Better access rights management for assets

There is a lack of functionality around limiting access to assets for different user groups. Any user group with editor access will currently have access to all blocks and media. A user group with access to a part of the pagetree shouldn't have ac...
22 days ago in Content Management / Asset Management 0