Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1841

Retain versions correctly for a content move in CMS tree (to fix invalid editor history)

As a content editor I want to be able to move content (for example a page) in the CMS tree. When I do this at present a new version is created but this is merged with the previous update for that content. I want a new version to be created and the...
about 22 hours ago in Content Management / Editing 1

Proactive Site Monitoring

Opti should provide proactive site monitoring to its configured commerce customers. Customer should received an alert from Opti about server errors, hosting issues, site restarts, etc. As hosting provider, Opti should support the platform from thi...
about 12 hours ago in Configured Commerce / Technical 0

Missing search field in content area popup

For a property of type ContentArea which is restricted to a certain pagetype, the search field is not visible. [AllowedTypes(typeof(CabinPage))]public virtual ContentArea Cabins { get; set; }
about 15 hours ago in Content Management / Content Manager 0

Add quality parameter to Feed API v2

As a developer, I want to be able to select the quality of the image using the Feed API v2. This quality option should reduce the number of bytes sent through the Network to help with client-side performance. This feature should be similar to the ...
about 2 months ago in Content Marketing / DAM/Library 0

Add support for Croatian language

Search & Navigation are missing languages, among them Croatian that we need for our website. Please prioritize adding more languages to Search & Navigation.
21 days ago in Search & Navigation 0

Add Filter Options for Production/Development Environment + Archived/Non-archived Reports

As a data analyst/product manager, I require a comprehensive overview of our experimentation programs within the reporting system. Currently, the system lacks clarity in the following areas, hindering my ability to effectively analyse experiment p...
7 days ago in Optimizely Reporting 0

Integration of AI based Chatbot / Agent

Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements. Providing ...
about 1 month ago in Configured Commerce / Self-Service 1 Gathering interest

Better access rights management for assets

There is a lack of functionality around limiting access to assets for different user groups. Any user group with editor access will currently have access to all blocks and media. A user group with access to a part of the pagetree shouldn't have ac...
about 1 month ago in Content Management / Asset Management 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
over 2 years ago in Content Management / Content Manager 1 Planned

Real Time Segment counts are inaccurate

Our content strategists rely on RTS estimates to determine if certain segments are working properly. Currently these estimates are drastically different that the Segment counts using the same criteria. This is forcing our strategists to create a S...
21 days ago in Data Platform App 0