Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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UI for managing items in the Graph

Super users and developers troubleshooting Graph content would get a lot of value from a tool to inspect and trim the actual graph entities in a way that's simpler and more intuitive than iGraphQL. Example scenarios Whitelist in CMS was updated an...
18 days ago in Optimizely Graph 0 Investigating

MA Connector - Microsoft Dynamics

The authentication approach (username / password) is not a secure approach to connecting to MS Dynamics, and goes against Microsoft's recommended approach. Microsoft recommends you do not use the ROPC flow. In most scenarios, more secure alternati...
about 1 month ago in Integrations 0 Investigating

CMS + FX

We need an integration between FX and CMS similar to the one Contentful has but better.
2 months ago in Feature Experimentation / Experiment Authoring 0 Investigating

Provide proper key vault support/access for every DXP cloud hosted clients

In the recent lights of the critical security issue reported by Optimizely regarding the package EPiServer.GoogleAnalytics, we'd like to emphasis on the importance of allowing third parties to use a Key Vault to store secrets under any DXP environ...
2 months ago in DXP Cloud Platform / Infrastructure mgmt. 1 Investigating

Support for images > 100MB

We have a lot of images that are over 100MB in size. They are unable to be viewed or resized in the CMP Library so it is not usable as a storage solution for these assets.
3 months ago in Content Marketing / DAM/Library 0 Investigating

Ability to add any Task, Event or Campaign to a Milestone

We'd like to be able to add any Task (from any campaign), Event or an entire Campaign (this one may be a stretch, I know) to 1 unique Milestone so that we can link these multiple activities to a single traceable milestone. This would be beneficial...
3 months ago in Content Marketing / Plan 1 Investigating

Search Statistics need selectable dates

Currently, date ranges for constraining Statistics are limited to the past 24 hours, this week, this month, or this year, which isn't very useful by itself. It's no problem to retain those choices, but an additional date range should be allowed so...
4 months ago in Search & Navigation 1 Investigating

AI generated campaign/widget configuration

In the Personalization Portal, add an option for creating a campaign or widget configuration using AI. Problem: Configuration in Product Recs is sometimes difficult for a user - especially for customer. They must understand the concept of algorith...
4 months ago in Product Recommendations / Portal 0 Investigating

A view where workflow steps (within a task, within a subcampaign) show in the parent campaign

When creating a campaign, I need to create subcampaigns to organize like tasks, then each task has workflow steps. I need to be able to see all subcampaigns, tasks, and workflow steps on one view without having to click into each task.
5 months ago in Content Marketing 1 Investigating

Folder Thumbnails

Being able to add a thumbnail of some sort to folders in the grid view would be clutch.
5 months ago in Content Marketing / DAM/Library 0 Investigating