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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Investigating
Created by Guest
Created on Apr 2, 2024

Ability to backup Synonyms

I am writing to bring to your attention a recent incident we experienced with the Find that resulted in the loss of the synonyms file. Unfortunately, we had to recreate this file manually, which was both time-consuming and prone to errors.

Given the critical nature of this data for our operations, I would like to request the development and integration of an automatic backup feature specifically for synonyms within Opti. Such a feature would significantly mitigate the risk of data loss and enhance our system's reliability and efficiency


  • Guest
    Reply
    |
    May 8, 2024

    We experienced a costly loss of the Synonyms and Related Queries entries as well. Please extend this feature to the Related Queries as well.

  • Optimizely
    Martin Ottosen
    Reply
    |
    Apr 19, 2024

    Good idea, we will look at creating an import / export feature for synonyms that can be stored locally.