Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Paas Portal Microsoft Teams Deployments Cards

EPI Team, We would like to receive Microsoft Teams deployments cards from the Paas Portal . This is a valuable information for the teams in the field during a release cycle. At date only the person who trigger the deployment receive an email. 1 - ...
about 3 years ago in DXP Cloud Platform / Code deployment 10 Investigating

LanguageManager - translate page including blocks

Improvement #1 As an editor I would like to be able to translate a page by duplicating the master language content AND automatically also get the referenced blocks translated. The result today is that only the properties on the page are translated...
about 3 years ago in Content Management / Multi-language 0 Shipped

webhooks for suppression events (unsubscribe / bounce)

Goals we receive response- & interaction-data within seconds we process suppression events (unsubscribe, spam-complaint, bounces) close to real-time we replace existing response export-jobs as currently used for closed loop interface (kms) as ...
over 3 years ago in Campaign 2 Shipped

Allow Calculated Metrics

Customers would like to be able to build their own metrics by mixing Optimizely events already present in the platform. A key example is funnel metrics: Conversions of step 2 / Conversions of step 1 as opposed to conversions of step 1 / number of ...
over 1 year ago in Experimentation Analytics / Metrics Setup 2 Planned

Add validation notifications on property tabs and property labels

When editing a page/block, the property validation feature is great to prevent editors publishing an incomplete or sub-optimal piece of content. However, the validation notification is only shown near the Publish dropdown menu, and the editor then...
about 1 year ago in Content Management / Editing 0

Give "read-only" content contributors users the right to view/review unpublished products

Detailed Description of the issue: Unpublished products are not viewable nor reviewable in the CMS for read-only users. Steps to replicate: 1. Login to the CMS as a "read-only" user (E.g., Catalog Managers).2. Go to the Commerce section.3. Try to ...
almost 2 years ago in Customized Commerce / Catalogs 1 Planned

Ability to Create bulk promo codes

We'd like a way to create promo codes in bulk - such as the same code but with different variations such as:DED1234 DED2345 etc so that the last digits are randomized and able to provide a unique code list to our team. We currently do this by maki...
over 3 years ago in Customized Commerce / Promotions 1 Planned

Simplify the process of adding domains

As a owner of multiple sites on the same DXP i would like a simpler way to add domains to our DXP. The process of mailing back and forth with the support doesnt feel like a modern solution.I would like a way where i can add the domain via the mana...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
about 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

Additional UWG7 compliant strategies needed (DACH Market)

In Germany there is a law allowing targeted marketing to active customers under specific constraints, regulated by law (UWG §7). These come with a wide recipient base, because no newsletter opt-in is needed an offer a high value business case. Def...
almost 2 years ago in Product Recommendations / Email Personalization 2 Investigating