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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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B2B Commerce Cloud

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Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
6 months ago in B2B Commerce Cloud / Technical 1 Planned

Increase the max clause count at Elastic service side

Hi Team, We are working on cloud B2B Commerece Project. When we are passing more than 1000 ProductIds/ERPNumbers as parameter for getting ProductCollection, then we are getting error response with OOB code. We have analyzed issue and found below s...
about 1 year ago in B2B Commerce Cloud / Technical 1 Will not implement

Add visual feedback when session has timed out for a user

Whenever a user session is timed out (past the "Site Timeout Minutes" setting), there is no indication that you need to log back in until you start navigating again and then realize that you no longer have access to any secured functionnality. Wou...
over 1 year ago in B2B Commerce Cloud / Misc. 3 Investigating

Indexing issues due to batch size

We were getting fatal errors during Rebuild Search Index job runs with the message: Error occurred in PrivateProcessIntegrationJobResultsThread Message: Search indexing error using indexer: Insite.Search.Elasticsearch.DocumentTypes.Product.Index.P...
10 months ago in B2B Commerce Cloud / Technical 0 Investigating

Improve Avalara Integration to account for tax differences between the bill-to and ship-to customer numbers

We are running into issues with tax calculations on the website because only the customer bill-to number is sent to Avalara to check tax information. We have tax differences/exemptions based on the ship-to locations, not only at the bill-to level....
over 1 year ago in B2B Commerce Cloud / Integration 1

Add configuration to disable carryover of unused monthly budget

As an administrator, managing budgets in the Budget Approval module, I would like to have the option of not carrying over unused budget from one month to the other because in our business the budget limit is a monthly limit. Therefore, If set $100...
11 months ago in B2B Commerce Cloud / Order Management 0 Planned

Site-specific Not Found Image settings

As a multi-site customer, I would like to be able to set a different "not found image" for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
8 months ago in B2B Commerce Cloud / Catalog 0

Buy Multiple Items w/ Price Break

Currently, the price matrix allows us to set bulk pricing per one item, in different quantities. We have an ask to set bulk pricing when it comes to apparel and the different sizes. Example: We have a polo ranging from S-2XL. If a customer buys 10...
about 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0

Invoice History - Filter on Invoice Status

The "Open Invoice Only" filter in the Invoice History is quite limited. It would be great to be able to filter on an Invoice Status the same way you can filter on an Order Status in the Order History. Adding an Invoice Status Mapping just like the...
over 1 year ago in B2B Commerce Cloud / Self-Service 0

Remove Additional Step to Impersonate Users

We enjoy the ability to impersonate our users. It has helped us correct bugs and make improvements for our customers. Unfortunately, it is very tedious to have to copy and paste our admin URL into the impersonation every time we want to use this f...
over 1 year ago in B2B Commerce Cloud / Technical 1