Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Services

Showing 61 of 1004

Ability to restrict "Access to DXP management portals" form to administrators only for a specific domain so that it can be logged in their Service Desk first

No description provided
8 days ago in DXP Cloud Services / Identities and accounts 0

Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided
8 days ago in DXP Cloud Services / Identities and accounts 0

Control Panel for administrating the Azure PaaS users

No description provided
8 days ago in DXP Cloud Services / Identities and accounts 0

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
8 days ago in DXP Cloud Services / Performance reporting 0

Make it possible to download Event logs from PaaS Portal

Today developers can access event logs on integration from Kudu below logfiles/eventlog.xml and possibly from Azure portal from Diagnose and Solve problems->Diagnostic Tools->Application Events although access might differ between environmen...
22 days ago in DXP Cloud Services / Infrastructure mgmt. 0

Slack notifications from the DXP management portal

It would be great to set up (integrate) Slack notifications from the DXP management portal whenever a deployment starts or ends. This would allow us to receive notifications automatically without the need to check them manually.
22 days ago in DXP Cloud Services 0

Automated alert on the scheduler container (Linux).

Automated alert on the scheduler container (Linux). it seems not practical we have to check it every day. It will be great if they have alerts on container crashing/being not reachable similar to the ones for the website instance where Optimizely ...
about 1 month ago in DXP Cloud Services / Infrastructure mgmt. 0

Pro-active alerts for Azure Infrastucture Upgrades

Can we please request for MS/Azure to provide us with prior/advanced notice when upgrades will be taking pace and that these alerts are sent on to customers. If so, they should have different wording, and a different look and feel to our existing ...
2 months ago in DXP Cloud Services / Health reporting 1

Paasportal does not support different levels of access on Production

It would be very helpful to have different levels of access to Production on Paasportal. We do not want everyone to have the ability to deploy, but it would be helpful to grant access to QA to view logs and other troubleshooting functionality.
3 months ago in DXP Cloud Services 0

Request for limited support regarding Azure Storage Queue hosted by DXP

We have a solution that is live now with a large customer and multiple integrations. Storage Queue is being leveraged to elevate the delays of processing data into Opti. We noticed we don't have access to delete or update the queues (though we wer...
3 months ago in DXP Cloud Services / Data management 0