Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

Showing 92 of 1908

Developer Blob Storage for Optimizely CMS DXP

Hi I was surprised to find that DXP does not offer a simple, developer-friendly blob storage solution for teams. A team of 3-5 developers needs a shared blob storage on their local machines to access images from the cloud without manually download...
7 days ago in DXP Cloud Platform / Data management 0

Feature request: Cloudflare Turnstile Support in DXP

Cloudflare Turnstile is a modern, privacy-friendly captcha solution that improves user experience. Since Cloudflare is already part of DXP, it would be great to see native support for Turnstile in the platform.
19 days ago in DXP Cloud Platform / Infrastructure mgmt. 0

Use more secure ciphers by default

When performing a security check for a DXP site on internet.nl the result is that "Your web server does not prefer 'Good' over 'Sufficient' over 'Phase out' ciphers" and "Your web server supports one or more ciphers that have a phase out status, b...
about 1 month ago in DXP Cloud Platform / Infrastructure mgmt. 0 Planned

Cloudflare 524 error page Statistics, Alerting and Customization request

When Cloudflare fails to load a page on our DXP hosted website we would like the ability to see statistics about the number of time the 524 error page was displayed to our users. We would like to request that statistics and/or alerting be made ava...
about 2 months ago in DXP Cloud Platform / Health reporting 0 Future consideration

Support using Sendgrid's EU datacenter

As a European site owner, I would like to send mails through Sendgrid's EU-based datacenter. At the moment, DXP always uses the US API endpoint and routes the mails through a dedicated US address. For various reasons, we would like to have the cho...
about 2 months ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Allow for CMS access management in the DXP Portal

New properties added to App Settings in the DXP Portal, allowing for DXP users to whitelist allowed IPs for CMS access.
2 months ago in DXP Cloud Platform / Traffic management 0 Future consideration

Cloudflare Image Resizing - Support external hostnames

I want to use the Cloudflare image resizing for my client, who hosts their images within the Optimizely DAM. This worked in the BETA phase and works with the native Cloudflare offering, so it seems that Optimizely has added the restriction. Why? T...
2 months ago in DXP Cloud Platform / Traffic management 1 Already exists

Customer Feedback on Log Availability & Request for Product Roadmap Update

Hi Opti Team, We are consistently receiving feedback from our customers expressing dissatisfaction with the current availability of logs within our system. For context, we recently received the following response from your support team regarding l...
2 months ago in DXP Cloud Platform / Usage reporting 1 Future consideration

Enable Brotli Support For WebP and Avif

Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism. Also for Core WebVitals we and many other solutions compress images to Avif (best) or WebP (second best) so that they are delivered in the best way. The ...
3 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Restore access to SendGrid

Before CMS 12 (and/or Commerce 14), DXP customers had access to SendGrid to log in directly at Sendgrid to see statistics on emails sent, bounce rates, open rates etc. This access was revoked as clients upgraded and the DXP environments were switc...
4 months ago in DXP Cloud Platform / Identities and accounts 2 Future consideration