Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Services

Showing 62 of 1112

Production Premium App Services auto-scale rules are underutilized

Upon reviewing DXP customers, it came to noticed that many Production web apps are running with less-than-capability maximum instances in their auto-scale rule. Specifically, they are P2 and P3 App Services Plan which can support up to 30 instance...
18 days ago in DXP Cloud Services 0

Hierarchical appsettings support for 'Manage app settings'

After trying out the new 'Manage app settings' feature in the DXP portal. Not sure if hierarchical named app settings are supported. Due to the app setting name input field not allowing the separator '__' (double underscores). (See .NET 6 environm...
about 2 months ago in DXP Cloud Services 0

Text messaging alerts

When a customer is having platform issues at their site(s), our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.However, many users need to actively update their email inboxes to be able to...
about 2 months ago in DXP Cloud Services / Infrastructure mgmt. 2

Ability to restrict "Access to DXP management portals" form to administrators only for a specific domain so that it can be logged in their Service Desk first

No description provided
2 months ago in DXP Cloud Services / Identities and accounts 0

Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided
2 months ago in DXP Cloud Services / Identities and accounts 0

Control Panel for administrating the Azure PaaS users

No description provided
2 months ago in DXP Cloud Services / Identities and accounts 0

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
2 months ago in DXP Cloud Services / Performance reporting 0

Make it possible to download Event logs from PaaS Portal

Today developers can access event logs on integration from Kudu below logfiles/eventlog.xml and possibly from Azure portal from Diagnose and Solve problems->Diagnostic Tools->Application Events although access might differ between environmen...
3 months ago in DXP Cloud Services / Infrastructure mgmt. 0

Slack notifications from the DXP management portal

It would be great to set up (integrate) Slack notifications from the DXP management portal whenever a deployment starts or ends. This would allow us to receive notifications automatically without the need to check them manually.
3 months ago in DXP Cloud Services 0

Automated alert on the scheduler container (Linux).

Automated alert on the scheduler container (Linux). it seems not practical we have to check it every day. It will be great if they have alerts on container crashing/being not reachable similar to the ones for the website instance where Optimizely ...
4 months ago in DXP Cloud Services / Infrastructure mgmt. 0