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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow Product Attribute Display order in Product Listing Page to be configureable

We would like the ability to modify the order of the Product Attributes displayed in their Product Listing Pages. Business requirement: To have the ability to move specific attributes up or down (sort order) based on the business needs in CMS. Thi...
5 days ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Add multi-tenant SSO support

Currently only one connection to a single SSO tenant can be configured in the console admin. So if you have more than one customer that would like to use Windows SSO, you wouldn't be able to configure the system to allow all possible tenants. Plea...
about 2 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
19 days ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Add Url Segment to Locations

Entries in the admin that generates a page all have a URL Segment to configure except Locations. Products generates /Product/{url-segment} Categories generates /Catalog/{url-segment} Brands generates /Brands/{url-segment} But Locations don't have ...
7 months ago in Configured Commerce / Misc. 1 Investigating

Sort Organization Customer Group in alphabetical order

In Commerce Manager the built in property field "Organization Customer Group" are not sorted. A suggestion is to have this sorted in alphabetic order as default or even better possible to inject and create custom behaviours.
28 days ago in Customized Commerce / Technical 2 Investigating

Option to Have Bulk Edits to Project Lists

We want to be able to bulk update list items. Deleting, Removing or Adding products primarily to multiple lists at once.
29 days ago in Configured Commerce / Marketing & Promotions 1 Investigating

Request that user roles (eg. admin, buyer 1, 2, etc) be in the opti user exports

I request that user assigned roles be included as an option to be exported from the users in the admin console.
2 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

EU & Non-USA Formats in Admin Console

Currently the Configured Commerce Admin Console formatted with USA Date Formats. This means someone in the EU would likely read 02/03/2023 as the 2nd or March, not the 3rd of February. There are likely other areas where Internationalization is nee...
9 months ago in Configured Commerce / Admin Console & Import/Export 2 Investigating

Granular Permissions -include Debug tools

In the current Roadmap there is an item around Granular Permissions for the admin console based on user role. When we create console user access to add a Punchout Customer it also gives them access to Debug Bug on page - and we are hoping granular...
about 2 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Having the ability to hide brands on the main brand page.

We are trying to create a lot of generic brands but do not want them to show up on our main brand page. Having the ability to hide these would be beneficial in continuing to create an organized brand page.
4 months ago in Configured Commerce / Misc. 3 Investigating