Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add GTM/GA tag on Order confirmation page for Web Order number

Hi Team, Can we have a field for Web Order Number in the GTM/GA for tracking purpose in the Spire version. Currently we only see the 32 bit Guid as a transaction id on the Order confirmation page. Regards, Srikant Rao
almost 4 years ago in Configured Commerce / Marketing & Promotions 2 Shipped

Variant Product's Description & Specification doesn't change on selection of other variants

Hi Team, For variant products when user selects a variant product it's title & image change's as per variant, however the Product's description & specifications remains same which are of main product. Expected behavior: When variant produc...
almost 4 years ago in Configured Commerce / Catalog & Assets 2 Shipped

Sticky Header

A lot of websites have a sticky header, where as the user scrolls the header is "pinned" in place so they can easily continue to navigate. This would be a nice base feature to add to Insite.
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Set Max Quantity to be Ordered on a Product

Our business has a need to set a maximum quantity to be ordered on certain products on our website. Example - we have 100 in a SKU, but only want each customer to be able to order 2. It would be nice if we can set this up somewhere in the Console.
almost 4 years ago in Configured Commerce / Catalog & Assets / Orders & Payment 5 Shipped

Performance - Enable Text Compression

Please enable text compression for the sites. It would significantly help for the larger API calls (ie, category API for nav) that are xml/text. We have this enabled in our environments and you can in cloud also by adding this to the web config: &...
almost 4 years ago in Configured Commerce / Technical 2 Shipped

Integrate CAPTCHA to the Contact Us page

As a user, I would like to add a security component to my Contact Us page and on the Store Locator by adding a CAPTCHA.
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Having a "can't buy" option in the restriction groups

As a site manager, I would like to be able to create restriction groups that can't buy certain products but can see them. Using current restriction groups and hiding products creates 404 pages for clients that can't see certain products but can st...
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

GDPR - Cookie Policy

It would be beneficial to have standard options for the updated GDPR regulations. In addition, consumers privacy policies have become so particular that it would be great if cookie policy pop-ups were standard to ensure that users were reading and...
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 0 Shipped

Editing & Creating Website User Roles

Currently we can create and edit Console User Roles and Permissions, however, in order to create or edit Website User Roles, we have to go through our partner. It would be a huge benefit for us to be able to create and edit Website User Roles ours...
almost 4 years ago in Configured Commerce / Self-Service 1 Shipped

"My Lists" export option

Many of our customers ask for excel item lists, specifically with pricing to import into 3rd party software packages. I'd like an export button on the list page. It could be used as an easy way for customers to create a quick order template. It wo...
almost 4 years ago in Configured Commerce / Self-Service 1 Shipped