Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add option to control JPG quality when uploading an image (currently it auto-compresses JPGs)

From the customer: I just noticed that when I upload a JPG image in an "Image upload" field in an extension, the image gets re-compressed (optimized). This is a great feature, but I would like to know is there a way to switch that off / circumvent...
10 months ago in Web Experimentation / Other / Project / Account Configuration / Settings 0 Future consideration

View Fields on Calendar Cards

We have created specific fields within templates that we would like to see in the Calendar View when we hover over the card. Specifically, we have created a field called "Publishing Date", which is different than the "Task Completion Date", so we ...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Visible Alert/Warning When Site Logs User Out

Per PCI compliance, eCommerce websites must log the user out after a specified period of time of inactivity. However, when B2B Cloud does this, it only logs the user out in the background, leading users to believe they are still logged in. This ca...
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Comment on Tasks from Board View

Allowing users to comment on task directly from the board view would save a ton of time during daily standups. Right now, we have to click into each card and open the related object in order to make a comment.
over 1 year ago in Content Marketing / Plan 0 Investigating

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

List email reminders do not respect the website default address

When configuring a list email reminder from a multi site instance, emails are not sent from the website's configured from address.
over 1 year ago in Configured Commerce / Misc. 1 Investigating

Allow Tags for Non-Image Assets

In addition to image assets (.png, .jpg), we need to be able to add tags for different files types such tif/tiff/psd etc.
over 1 year ago in Content Marketing / DAM/Library 2 Future consideration

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
10 months ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
10 months ago in Content Marketing / Analytics 0 Future consideration