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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Download All vs Only Unresolved Comments in PDF

When downloading a document with comments into a PDF, all comments are downloaded, regardless of their status as open or unresolved. We'd like the option to choose whether to download all comments or just those that are unresolved. That would help...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Trashcan

Occasionally, we have a user delete something (an asset version, a whole task, etc.) that they shouldn't have. Luckily, your support team always seems to be able to get it back. But it would be valuable to have a trash can so that we don't waste t...
over 1 year ago in Content Marketing / Miscellaneous 4 Future consideration

Clearly Separate "Mark All as Read" and "Clear All" Notifications Actions

There are two available actions for in-app notifications - "clear all" and "mark all as read." But they are very close together in the UI, and it's easy to hit the wrong one.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Drag-and-Drop to Add Versions

When uploading a new version to the content of a task, it would be great if we could drag-and-drop, just like we can when we upload the first asset. The experience is confusing because it's available some places, but not all. And when it isn't ava...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Include Object Number Email Subject Lines

We've adopted the object numbers (TSK-123) internally as the quickest way to identify our work. As such, adding them to the email subject line for notifications would be helpful.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Display Future Steps on Board View Card

For the new display card that shows up for a task, we love how you can turn on or off details (to customize the card appearance). One thing we would love is the ability to see current step as well as 1-2 future steps. Could these be display option...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Drag-and-Drop Rows in Board View

In addition to re-ordering the columns in the board view, we'd like to be able to do the same with rows/groupings. We like to group by campaign, and dragging important campaigns to the top would make it easier to find what you're looking for quickly.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Pin Columns/Rows in Board View

In addition to drag-and-drop for columns in the Board view, we'd like to be able to somehow pin or flag certain categories of interest. That way, we could easily find them and denote they are more important than others.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Collapse All Columns/Rows in Board View

In the Board view, the default is for all rows/columns to be open. You can collapse them individually, but there's no way to collapse all at once. In many cases, we'd like to start with all categories collapsed, then open them one-by-one instead. ...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Pin Attachment

We use the attachments space for a lot of our collaboration. As such, we'd like a way to "pin" an attachment and denote that it is the final asset in a task. Right now, our users are unsure which asset to use, especially if many versions have been...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration