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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1737 of 1737

Make "Website" a rule type in the rules engine

Within the rules engine, user can select "customer fields" and "custom property fields" but are not able to select a website. Examples of where this would be useful: Promotions - use rules to make promotions applicable to one of many websites Prod...
over 1 year ago in Configured Commerce / Misc. 1 Investigating

More Intuitive New Version Button

We rely heavily on versions when working on assets, but we often run into issues when users accidentally use the "+ Add Content" button, creating a new piece of content within the task, thus breaking the version history for that asset. Subsequentl...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
9 months ago in Content Marketing / DAM/Library 0 Future consideration

Print Button from Lists

We have customers wanting to Print from Lists. They can of course do Control + P, but honestly a lot of our customers don't know that ;) They are looking for a button!
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Already exists

Mobile App should pair with BlueTooth scan gun

Our customers use bluetooth scan guns in their warehouse with iPhones or iPad Minis. If we were able to pair the bluetooth scan gun to the Insite Mobile app. These customer might start using the the mobile app instead of their current ordering sol...
over 3 years ago in Commerce Mobile App 1 Gathering interest

Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets...
over 1 year ago in Content Marketing / DAM/Library 2 Planned

Send time optimization in camapaign

Hi, the sent time optimization (STO) feature would be very useful for us to sendout campaigns.This feature should work in this way: it should keep trace of the time at which users usually open the emails and automatically send the email at this sp...
9 months ago in Campaign 0

Missing API endpoint for 'Create at' for Campaigns

No description provided
9 months ago in Community API 0

Sandbox IP Restriction

A nice enhancement that could be added to your native offer will be the be able to restrict per IP the sandbox environment.\nBy doing this, we will be able to provide a list of IP when configuring the environment and hide it from the public area.
over 3 years ago in Configured Commerce / Technical 0 Gathering interest

Live feed to GCP for raw data

In order to make it easier to run post-experiment analysis, we'd like the experiment raw data to be available via a live feed in GCP as opposed to a daily export.