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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.



All feedback

Showing 875 of 875

Update EpiCloud PowerShell module to support disabling keep-alive

We are attempting to use the EpiCloud PowerShell module to automate deployments of our Optimizely solution into the Optimizely DXP. Unfortunately, when we run the command to initiate the deployment, then it fails because HTTP keep-alive failed. Th...
over 1 year ago in DXP Cloud Services / Code deployment 0

Warehouse specific Payment Gateway Profile

As an admin user I want to able to store warehouse specific Payment Gateway credentials so that I can pass different Payment gateway credentials based on Warehouse. Instead of global Payment Gateway settings, it is configurable at Warehouse level....
over 1 year ago in Configured Commerce / Integration 1 Future consideration


Would like to request a Facebook Leads integration. When a customer enters contacts details in a Facebook lead ad, their information would be sent straight to Zaius to trigger automations like applying tags, sending email campaigns, and more. We c...
over 1 year ago in Data Platform App 0


I would like an in-depth guide or library of rocket column configurations. It'd also be nice to have a library of pre-configured reports, filters, behaviors, etc instead of having to build it from scratch
over 1 year ago in Data Platform App 0


Need a TikTok audience integration like what Zaius has as Facebook and Google. API Docs -
over 1 year ago in Data Platform App 0

Spell Checker

One major request - to have a spell checker. Hard to believe there is not one in place already. Can you tell me please if this is coming?
over 1 year ago in Data Platform App 0

Data Science/Insights

The gems report is not very useful at this point as it tells me items that have sold once are considered gems. We have a huge catalog over 250,000 skus. So not all items get viewed a lot and if someone finds a random item and orders it, it becomes...
over 1 year ago in Data Platform App 0


Would like to have a Added to List trigger for Zapier. There are several business cases to start a workflow outside of Zaius when someone subscribes to a list.
over 1 year ago in Data Platform App 0


When I build a new campaign and click on segment to chose one, in the new view it is not possible to see the full name the segment. Most of my segments have the same name at the beginning and the difference shows at the end of the name. The old vi...
over 1 year ago in Data Platform App 0

Moving emails

When a client gets started, they learn group structures as they go along. It would be great to have the ability to move emails to a group after they've been created to allow for account clean-up.
over 1 year ago in Data Platform App 0 Already exists