Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Support for add custom icon to custom menu item

In 12.22.0 Optimizely CMS UI packages, the menus have been completely redone. We can add custom menu items to the Main menu, but we are unable to enable showing the custom icons for the custom menu items. It is very difficult to navigate the custo...
over 1 year ago in Content Management / Technical 1

Category Page will not retain its Resized status

Often, I need to resize the Category Left Hand Pane when categories are expanded. This left-hand pane reverts back to its original size once I've click on a Category to Edit. Could this pane keep the size set?
8 months ago in PIM 0

When loading files (like images, csv, xls), optimizely scan virus of it

Content editor can upload files which contains viruses. Could optimizely automatically ensure that files are virus free. Or customer could add own virus scanning method to that process.
8 months ago in Content Management / Asset Management 0

Limitation of number of sent forms

A customer, managed by Natalia Butor, needs to limit the number of sent forms. When googling I found a suggestion for using a criterion that uses the Forms API to count the number of sent forms. Then using a visitor group that hides the form when ...
over 2 years ago in Content Management / Forms 1

Visitor Groups - need possibilty to add name to Personalized Group

As a content editor I need to possibility to add a name to the Personalized Groups when using visitor groups. As it is now, you have to open each personalized group to check what it contains. Waste of time! See fx the attached where you have five ...
almost 4 years ago in Content Management 0

Clickmap / Heatmap for Email

If we had the ability to see a map of where people clicked on an email as a visual, it would enable faster decision-making about campaign efficiency and strategy: Number of clicks % of clicks
8 months ago in Data Platform App 0

Ability to add column of placed by username and filter, on order history page in admin panel

Problem: In the admin panel, if you navigate to sales section and go to the cart history page, you can add several columns to see that particular data in the table. One of these is the placed by username column and a filter for the same on top.If ...
almost 2 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Add 'Compliance Expiry' Within 'Manage Expiration and Archiving' on CMS Pages

As an Editor in the CMS I want to be able to add a 'Compliance Expiry' date to a page within the 'Manage Expiration and Archiving' popup, so that I can indicate in Edit Mode that the page content will need to be reviewed by the Compliance Team. If...
over 1 year ago in Content Management / Collaboration & Approval 2

Provide admins with the ability to hide fields from Marketers view in Segments.

Our business does not populate all of the available fields within the ODP platform with data and therefore when a marketer is building a segment they have to scroll through multiple options of fields that can not be used. We would like a way to Hi...
almost 2 years ago in Data Platform App 0

Improved Search Function

Currently the search function show only 25 matches. When you have thousands of tasks and work requests (as we are now at 13,000) 25 matches is not nearly enough.
8 months ago in Search & Navigation 1 Already exists