Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1616 of 1616

Ability to respond with reactions e.g. thumbs up in comments

My team is very used to being able to give a thumbs up in response to a request or question. We'd love to see reactions as options for replying in comments.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Support to edit link name in Insert/Edit link dialogue TinyMCE

Editor can only change the link title through the dialogue, however most of the editors would like to change the name instead as it is the actual content displaying to customers. there is no easy way to change the link name without going to source...
over 2 years ago in Content Management / Editing 0

Ability to rename the "Holdback"-variation (and generate a preview URL for that)

Hi! As an Optimizely editor, I would like to be able to rename the "Holdback"-variation of a personalization campaign. We now have to create an additional variation (acting as the Holdback without changes) and rename that instead. In addition, it ...
about 2 years ago in Experimentation Analytics 2 Investigating

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
about 2 years ago in Experimentation Analytics / Results Page 3 Investigating

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
about 2 years ago in Web Experimentation / APIs 4 Future consideration

Ability to integrate multiple Google ads accounts into one Optimizely project

Many of our customers have multiple Google Ads accounts, and they often express the need to integrate these accounts with their Optimizely projects. Currently, our system only allows one Google Ads account to be integrated with one project. That w...
8 months ago in Web Experimentation / Integrations 0 Future consideration

Significance notifications

Customer wanted notifications when a test hit significance instead of having to check all the time
about 2 years ago in Experiment Collaboration and Management / Notifications 0 Planned

Need a process to automate products into PIM

We need a process to import product files into PIM. Currently, this is a manual process. We would like to run a job with our iPaaS to automatically import our products into PIM.
over 1 year ago in PIM 3 Planned

Mandrill App integration

In ODP we have built-in Mailchimp integrations, and Sendgrid is available for non-EU markets. However, many companies that use Mailchimp also use Mandrill for transactional emails. So it would be very fitting to also provide a built-in integration...
over 1 year ago in Data Platform App 0

Self service setting for App Service timezone

As a developer I should be able to set the timezone of the app service for each environment. If this isn't changed, it defaults to UTC, which is likely different from the setting it was for a migrated database. When moving an existing database to ...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration