Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 121

Bulk Download Assets in Content Tab

We'd like to be able to download multiple assets at once in the content tab of a task. That would save us a lot of time, since you have to download everything individually right now.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Email Product Recs - Have additional product details image

At present, each product recommendation consists of 2 images that are rendered in real-time: 1 image showing the Product Image, and 1 Image with product details like name, price etc, that can be configured in the Personalization Portal (styling et...
over 1 year ago in Product Recommendations / Email Personalization / Portal 0 Shipped

Add Timestamp to Attachments

We'd like to be able to see when an attachment was uploaded without having to scroll though the history tab. That way, we can quickly see which is the newest, especially when multiple assets have been added.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Search Statistics need selectable dates

Currently, date ranges for constraining Statistics are limited to the past 24 hours, this week, this month, or this year, which isn't very useful by itself. It's no problem to retain those choices, but an additional date range should be allowed so...
9 months ago in Search & Navigation 2 Shipped

AI generated campaign/widget configuration

In the Personalization Portal, add an option for creating a campaign or widget configuration using AI. Problem: Configuration in Product Recs is sometimes difficult for a user - especially for customer. They must understand the concept of algorith...
9 months ago in Product Recommendations / Portal 0 Shipped

Group In-App Notifications

Currently, the notificaionts are all together - tasks, campaigns, events, etc. all in one feed. It would be great if we could group them by similar objects to keep things cleaner.
over 1 year ago in Content Marketing / Notifications 0 Shipped

Vertically Arrange Cards on Board View

Is there a way to change the order of tasks in a vertical column (i.e. move tasks up or down) in the kanban view?
9 months ago in Content Marketing / Plan 1 Shipped

Add 'Select All' and 'Download' Buttons in Collections Tab in Library

It would be great if we could select all and then download everything in a collection at one time. We are using collections to put together "packets" for our sales team, and they often use them in the field when they aren't online. Downloading is ...
about 2 years ago in Content Marketing / DAM/Library 0 Shipped

Global Search Improvements - Archived Indicator/Filter/Hide

From Global Search, it's currently impossible to tell whether a task or campaign is archived or not. I typically only want to see non-archived work when I'm searching, so it would be great to allow for either a filter or at least an indicator on t...
over 1 year ago in Content Marketing / Miscellaneous 1 Shipped

Add environment filter to experiment results page

As of this writing the only way to change/view the environment that you are viewing for a given experiement results is to change it on the parent Reports page. It would be helpful to be able to change it on the individual experiment results page (...
10 months ago in Experimentation Analytics 1 Shipped