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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Categories Portal
Created by Guest
Created on Aug 11, 2023

AI generated campaign/widget configuration

In the Personalization Portal, add an option for creating a campaign or widget configuration using AI.

Problem: Configuration in Product Recs is sometimes difficult for a user - especially for customer. They must understand the concept of algorithms, strategies, expressions and hints in the context of Product Recs. This often requires them to read through our documentation or ask for support from Opti teams. This costs time for most customers.

Solution: We can use AI to help a user modify the configuration for widgets and campaigns. Users can give a simple statement like 'I want a widget that can recommend popular products in the last month and in the same categories with the product they viewed and being discounted'. From the statement, AI can analyse it and can create a widget with the proper configuration.

With the above statement, AI will create a new widget with Algorithm = 'Last Month Popular', Hints = 'same-category', Expression = 'r.discount="true"'.

With this feature, the Product Recs configuration will be handier and it will increase users' efficiency.