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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


All feedback

Showing 87

Editing & Creating Website User Roles

Currently we can create and edit Console User Roles and Permissions, however, in order to create or edit Website User Roles, we have to go through our partner. It would be a huge benefit for us to be able to create and edit Website User Roles ours...
about 3 years ago in Configured Commerce / Self-Service 1 Shipped

"My Lists" export option

Many of our customers ask for excel item lists, specifically with pricing to import into 3rd party software packages. I'd like an export button on the list page. It could be used as an easy way for customers to create a quick order template. It wo...
about 3 years ago in Configured Commerce / Self-Service 1 Shipped

PIM upload of Parent products

Please add an ability to upload parent products into PIM instead of creating them all manually.
about 3 years ago in PIM 1 Shipped

PIM - Unassign Categories within the Template

There is a template that you can assign multiple products to categories. But if product was assigned to an incorrect category, there is no way to unassign and reassign within a template, or even to make a correction for multiple products at once. ...
about 3 years ago in PIM 1 Shipped

InsitePIM - Brand Property - Option to be a Text Box or a Dropdown

Currently, the Brand Property will only map if a dropdown is used. I would like to have the option to use a Text Script and not just the dropdown. If a text box was available you can add this to the import and it would assign the Brand. You can st...
about 3 years ago in PIM 2 Shipped

MobileApp: Backorder messaging in the cart

In the MobileApp, we would like to add messages in the cart similar to the 2 messages displayed on the image below. Right now, on the desktop version, those messages are customization made on the cart page to notify the user that some items are on...
about 3 years ago in Commerce Mobile App 0 Shipped

MobileApp: Add List Price label and Sign In Button

In the Product Detail Page in the Mobile App, when the user is not logged in, we would like to add a button and a label. Right now, with customization, on the desktop version and as shown in the image below, there is a button asking the user to si...
about 3 years ago in Commerce Mobile App 1 Shipped

Mobile should allow for segement specific content like the website

I want to have different banners for different user segments. But mobile currently only allows the same content for all mobile customers.
about 3 years ago in Commerce Mobile App 1 Shipped

Mobile App - Link Featured Category Names

It would be a nice addition to the mobile app to have the featured product's category name be clickable. See highlighted example below.
about 3 years ago in Commerce Mobile App 1 Shipped

structured data,, microdata on insiteonline Referring to the page above, when in the product roadmap will Insite be looking at adding this to platform? Ideally, would pull certain schema types automatically from data fields within database. So, we won't have ...
about 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped