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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


All feedback

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Guest checkout needs to have the shipping address editable

We have a client working with guest checkout and among others the shipping address is not editable by default as it always assumes it the same as billing address. It would make sense to have the customer edit the shipping address as it is not guar...
over 3 years ago in Configured Commerce / Misc. 1 Shipped

Sticky buttons and labels

The client I work with would like to have the 'add-to-cart' button always visible for their customers. Other buttons might also have use of this, but the add-to-cart is currently the main one. Also, labels that could remain on the screen showing t...
over 3 years ago in Configured Commerce 0 Shipped

Custom labels for products

The need is to add various labels to products that can further help the search, promotions (like 'bestseller'), and add other quick information about the products qualities (ex. 'recyclable'). This should also include an option to add icons to vis...
over 3 years ago in Configured Commerce / Catalog & Assets 1 Shipped

Website specific default domain for mailgun

We would like the ability to have website specific FROM addresses for B2B Commerce Cloud. Currently only 1 domain is supported per instance. This request is specific to multi-website instances where each brand would require a different default ema...
over 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Add GTM/GA tag on Order confirmation page for Web Order number

Hi Team, Can we have a field for Web Order Number in the GTM/GA for tracking purpose in the Spire version. Currently we only see the 32 bit Guid as a transaction id on the Order confirmation page. Regards, Srikant Rao
over 3 years ago in Configured Commerce / Marketing & Promotions 2 Shipped

Variant Product's Description & Specification doesn't change on selection of other variants

Hi Team, For variant products when user selects a variant product it's title & image change's as per variant, however the Product's description & specifications remains same which are of main product. Expected behavior: When variant produc...
over 3 years ago in Configured Commerce / Catalog & Assets 2 Shipped

Sticky Header

A lot of websites have a sticky header, where as the user scrolls the header is "pinned" in place so they can easily continue to navigate. This would be a nice base feature to add to Insite.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Set Max Quantity to be Ordered on a Product

Our business has a need to set a maximum quantity to be ordered on certain products on our website. Example - we have 100 in a SKU, but only want each customer to be able to order 2. It would be nice if we can set this up somewhere in the Console.
over 3 years ago in Configured Commerce / Catalog & Assets / Orders & Payment 5 Shipped

Performance - Enable Text Compression

Please enable text compression for the sites. It would significantly help for the larger API calls (ie, category API for nav) that are xml/text. We have this enabled in our environments and you can in cloud also by adding this to the web config: &...
over 3 years ago in Configured Commerce / Technical 2 Shipped

Integrate CAPTCHA to the Contact Us page

As a user, I would like to add a security component to my Contact Us page and on the Store Locator by adding a CAPTCHA.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped