Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1767

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
about 2 years ago in Configured Commerce / Catalog & Assets 0 Investigating

Clickmap / Heatmap for Email

If we had the ability to see a map of where people clicked on an email as a visual, it would enable faster decision-making about campaign efficiency and strategy: Number of clicks % of clicks
7 months ago in Campaign 0

Support for images > 100MB

We have a lot of images that are over 100MB in size. They are unable to be viewed or resized in the CMP Library so it is not usable as a storage solution for these assets.
about 1 year ago in Content Marketing / DAM/Library 0 Investigating

See all scheduled updates in one place

It would be useful to have a report for all scheduled pages and components.
over 1 year ago in Content Management / Reporting 2

Ability to @ mention watchers

It would be great if @watchers was a functional way to notify watchers of a task that there is a comment for them - especially useful when there are a large number of folks that need communicating to.
over 1 year ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 1 Future consideration

Improved Search Function

Currently the search function show only 25 matches. When you have thousands of tasks and work requests (as we are now at 13,000) 25 matches is not nearly enough.
7 months ago in Search & Navigation 1 Already exists

Expand Folders in Library List View

hile Labels are great for filters, when you want to just browse the Library, folders make more sense. As we have no tree control to navigate through folders, would it be possible to expand the folders when viewing Library in List View. Visually, t...
over 1 year ago in Content Marketing / DAM/Library 1 Future consideration

Modify the header "Improvement" in Results page into "Change" or another name.

The header "Improvement" (the relative difference of conversions between original and variation) in the Results Page can be confusing in some situations, for example when comparing original/variation regarding bounce rate, as "Improvement" seems t...
about 2 years ago in Experimentation Analytics / Other 1 Planned

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
over 1 year ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned

Email Notifications should mention Campaign name along with Task names

A task such as "web build" can belong to several campaigns, would be better to have the campaign name along with it for clarity.
about 1 year ago in Content Marketing 1 Will not implement