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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Step due date must have time zone Or no time option at all

Currently in a workflow step, we are able to assign a Due date. This Due date option allows us to choose a Date and Time. The time option does not specify what Time-zone is expected so it may bet confusing for global teams. Solution : Add Timezone...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Link a Task from Campaign to workflow step and vice-versus

How to link a step within a Task Workflow to take user back to Campaign-->Activities tab to initiate another Task X or directly link a step to another TASK X in the overall campaign.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2

Ability to control what fields to show/hide in CREATE CAMPAIGN & CREATE TASK Views

Introduce option to control field visibility or add supporting help text on the CREATE CAMPAIGN & CREATE TASK Views: Field Display Controls: Currently, the Create Campaign and Create Task views include fields we don’t need and this causes conf...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Toggle Approval Workflow button on page

As an Admin I would like a button to toggle the workflow on/off at the top of the page so that I don't forget to re-enable it when turning it off for quick changes.

Edit Approval Sequence button on page

An an Admin I want an 'Edit Approval Sequence' button on the page itself so that I don't have to open the file panel, find the page open, right click the ellipse menu then choose the menu item. One little icon button at the top near the Diff/Previ...

Enable a batch of changes to be processed as an atomic transaction

As an experiment manager I want to be able to combine multiple configuration changes into single update so that clients cannot retrieve the data file in an inconsistent state (with only some of the changes applied) resulting in predictable applica...

Web/Console user permissions

Currently, we are using Insite 5.1 and migrating to spire. There is a new requirement from the business to have a diversified user entitlements within the organization(so far identified about 50 different entitlements). After assessing the current...
7 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Move 'For this page/block' folder up

In my capacity as a Digital Marketing Manager actively engaged in the CMS tasks and also facilitating others in this role, my foremost goal is to reposition the 'For this page/block' option to the top of the folder structure. By implementing this ...
about 1 year ago in Content Management / Asset Management 2

Stack Additional Content Formats as Drafts

We can stack document types as drafts in the content space today (PDF, WordDoc, etc.), but we want to also be able to stack things like URL-type content, text editor, documents, images, etc.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Text-Type Field Visible on the Calendar

We keep very important content information in text-type fields (rich text, multiline text, text) and need calendar users to be able to access that information.
about 1 year ago in Content Marketing / Plan 0 Future consideration