Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to honor a Project the user is in when getting search results

Our client would like to be able to test content that is within a Project in the Search results on the site before having to publish that content. Right now they use Projects when adding new content/content updates to the site. They would like to ...
9 months ago in Search & Navigation 0 Investigating

MA Connector - Microsoft Dynamics

The authentication approach (username / password) is not a secure approach to connecting to MS Dynamics, and goes against Microsoft's recommended approach. Microsoft recommends you do not use the ROPC flow. In most scenarios, more secure alternati...
11 months ago in Integrations 0 Investigating

Filter fields in Reports

The ability to select specific fields to export a report of would be helpful. Now the excel sheet just has all of the fields listen in the same cell. But often times we want reporting on one specific field and/or one specific field selection option.
11 months ago in Content Marketing / Miscellaneous 1 Investigating

DAM + CMS

We need a better integration between CMS and DAM.
12 months ago in Content Marketing / DAM/Library 0 Investigating

CMS + FX

We need an integration between FX and CMS similar to the one Contentful has but better.
12 months ago in Feature Experimentation / Experiment Authoring 0 Investigating

No heading on the report export

In the report module recently released in CMP it would be great to have the heading of what you filtered in the export of the report
12 months ago in Content Marketing / Miscellaneous 1 Investigating

Ability to add any Task, Event or Campaign to a Milestone

We'd like to be able to add any Task (from any campaign), Event or an entire Campaign (this one may be a stretch, I know) to 1 unique Milestone so that we can link these multiple activities to a single traceable milestone. This would be beneficial...
about 1 year ago in Content Marketing / Plan 1 Investigating

Search boosting needs to be more granular

Instead of tuning 0-100 or even 0-10, the tuning on the Boosting dashboard is available only from 0-4, which is not granular enough. Often small changes in rank tuning are what is required, but the dashboard does not allow that kind of experimenta...
about 1 year ago in Search & Navigation 0 Investigating

A view where workflow steps (within a task, within a subcampaign) show in the parent campaign

When creating a campaign, I need to create subcampaigns to organize like tasks, then each task has workflow steps. I need to be able to see all subcampaigns, tasks, and workflow steps on one view without having to click into each task.
about 1 year ago in Content Marketing 1 Investigating

Optimizely UI could offer an extract of user IDs

A customer has requested that the Optimizely UI offer an extract of user IDs which could be used by us to investigate and understand possible differences between the Results page data and their Enriched Events Export data. This customer has seen f...
over 1 year ago in Experimentation Analytics / Results Page 0 Investigating