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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
over 2 years ago in Web Experimentation / APIs 0 Investigating

Comment on Tasks from Board View

Allowing users to comment on task directly from the board view would save a ton of time during daily standups. Right now, we have to click into each card and open the related object in order to make a comment.
over 2 years ago in Content Marketing / Plan 0 Investigating

Arabic UI

I would like the UI to be available in Arabic, so that it's easier to adopt for my users.
over 3 years ago in Content Management / Editing 0 Investigating

More Granular Access Rights Assignment

Local editors should be able to edit some pages and without direct root (admin) access. Access rights need to dictate the following for a role which languages and site areas the role has access to and what editing rights.
over 4 years ago in Content Management / Roles and Security 1 Investigating

Provide Documentation for Spell Check

There is a spellcheck in Optimizely Find, but there is little to no documentation on it. Can you provide an algorithm or a source for where this comes from?
3 months ago in Search & Navigation 0 Investigating

date picker & time picker conflict with browser's suggestion list

Problem Date- and time picker menu (part of OC's UI) are covered by a list of values which are suggested by the browser (from previous inputs). Please see example for time-picker input field in attached screenshot. Solution The user interface shou...
5 months ago in Campaign 0 Investigating

Integrating Qualtrics with Optimizely

Heeey, I'd like to submit a feature request in integrating Qualtrics with Optimizely. As we’re a user of both platforms, I believe that integrating these technologies can bring benefits to RSA. Qualtrics is a an experience management platfor...
7 months ago in Integrations 0 Investigating

Board view is too limited

We'd love to use the board view for stand-up meetings to review progress, but the sizing of the window is impossibly small and can only display one task at a time -- super impractical for any kind of review. Why have the board view if it's not a u...
10 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Investigating

MA Connector - Microsoft Dynamics

The authentication approach (username / password) is not a secure approach to connecting to MS Dynamics, and goes against Microsoft's recommended approach. Microsoft recommends you do not use the ROPC flow. In most scenarios, more secure alternati...
over 1 year ago in Integrations 0 Investigating

Filter fields in Reports

The ability to select specific fields to export a report of would be helpful. Now the excel sheet just has all of the fields listen in the same cell. But often times we want reporting on one specific field and/or one specific field selection option.
over 1 year ago in Content Marketing / Miscellaneous 1 Investigating