Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1575 of 1575

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
about 2 months ago in Customized Commerce / Catalogs 0

Modify the UI to show the BillTo number when Managing Shared lists

Currently when clicking on the "Shared by ___" or "Shared with ___" hyperlinks next to a list that is currently being shared by billto, you are only met with a message "Shared with all users on billing account." but you are not told which billing ...
about 2 months ago in Customized Commerce / Technical 0

Automatic brand templates

As a marketer I want to save time in creating assets based on Brand templates. I want to use Brand templates on a set of assets with the same dimension (else: message /hint) to create overlays or use them in a Brand templates where one asset place...
about 2 months ago in Content Marketing / DAM/Library 0

Required pako library (license MIT AND Zlib), which is not listed in the allowedLicenseTypes.json file.

This about following support ticket: https://support.optimizely.com/hc/en-us/requests/1346840 Creating this enhancement request as mentioned in the above ticket We have a requirement to extract the content of multiple PDFs from child products and ...
about 2 months ago in Configured Commerce / 3rd Party Library Allow Listing 0 Investigating

Be able to use preset values for flag variables

As experimentation program owners, we'd like our fellow developers and experimenters to input "safe" values when filling out flag variables. For example colors and font sizes that match our design system. A preset list of values (created by an adm...
about 2 months ago in Feature Experimentation / Experiment Authoring 1 Future consideration

Add NotNullWhen attribute to ContentReference.IsNullOrEmpty

As a Developer I would like my static code analysis to understand that ContentReference.IsNullOrEmpty is performing an implicit null check. I have found that if (!ContentReference.IsNullOrEmpty(someLink)) is false, then my IDE will suggest me to a...
about 2 months ago in Content Management / Technical 0

Requesting auto-detection alerts when website content isn’t displaying correctly.

Due to a recent bug with the Optimizely DXP, our company have had occurrences of website content (such as news and press release pages) not showing correctly to all of our visitors. This issue was reported by our web agency Ninetech to your suppor...
about 2 months ago in DXP Cloud Platform / Data management 0

Add currency parameter to metric

Mango: As we mentioned in last meeting, I’m sending this email to formalize the following petition: we would like to add “currency” as a new parameter since we are sending revenue in the local currency. This would help us a lot because we are sell...
about 2 months ago in Experimentation Analytics / Metrics Setup 0

Disable Approval sequence for local assets when Approval sequence is enabled for page

Currently, we are not able to disable Approval sequence for local assets (Blocks/Media) publish when Approval sequence is enabled for respective page. Editor wants to publish the local blocks and media files without approval sequence and then page...
about 2 months ago in Content Management / Collaboration & Approval 0

CMS users can not access files uploaded through Episerver Forms

After upgrading Episerver Forms to fix the security vulnerability outlined in this blog post (https://world.optimizely.com/blogs/phu-nguyen/dates/2023/10/vulnerability-in-episerver-forms/') CMS users can no longer access uploaded files from the Fo...
about 2 months ago in Content Management / Forms 1