Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 505

File extensions for CMP image urls

Currently, the file extension implementation in the CMP seems inconsistently implemented. The urls generated by the CMP do not contain a file extension. https://images4.cmp.optimizely.com/assets/image001-12808-.png/Zz1jYzM4MmY1NjEzZDAxMWVmOTMzODZl...
4 months ago in Content Marketing / DAM/Library 0

Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
over 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Field Groups missing functionalty

Hello - recently you introduced the idea of field groups. Conceptually I like this feature. BUT, it is currently only available to add to an asset. With all the field inheritance, it would be really great if I could add a group of fields on a task...
2 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

My Work filter for step due dates

When viewing my work, a filter that would sort the tasks by when the user's step is due rather than the task due date would be helpful. Several tasks are not due for several months and will be buried under other tasks with steps due far later. Ove...
2 months ago in Content Marketing 2

Document Renditions

Should be able to create renditions for documents not just images or videos. Right now, clients have two upload two assets to support PDF delivery on the site.
5 months ago in Content Marketing / DAM/Library 0

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.
2 months ago in Content Marketing / Settings + Configuration 0

Bulk Reassign Step/Task/Campaign Ownership

For cases when someone goes on leave or even leaves the organization, we'd like the ability to quick re-assign all work from one person to another. Today, there's no way to do this unless you manually open each CMP object, which is too time-consum...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Allow Deeper Nesting of Comments

The comment sections only allow for a single level of replies, which is causing confusion for our users. Say I leave a comment asking for review on a PDF. Someone else comments with their feedback, but I have a question about it. I can't reply dir...
almost 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Import the keywords and description that come with purchased images to the DAM (exif metadata on the image file).

Our Designers have pointed out that they have more work to do to ensure that images are returned properly by Search when they import our Getty purchased images to Optimizely DAM. Another companies DAM that we use imports the image and its embedded...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration