Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 269

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
about 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

SSO Authentication - Admin user attributes mapping

Admin user (Console user) creation via SSO authentication allows us to map email, given_name and family_name but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes. Company: We have multiple segments/branches ava...
4 months ago in Configured Commerce / Users, Permissions & Security 0

Enable "Allow Editing" on Wish Lists

Admin > Marketing > Lists Would like the ability to toggle on the field "Allow Editing" within Product Lists (Wish Lists). So customers from the front end would have access to making edits.
4 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users wh...
4 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Search Within on Spire Page Tree

It would be nice to have the ability to be able to "search within" the spire page tree particularly when you have many many content pages
8 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
about 2 years ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Export Users from the Customer Tab in Admin Console

Export Users from the Customer Tab (Customers > Users > Export List of Website Users for a Specific Bill to)
9 months ago in Configured Commerce / Admin Console & Import/Export 1 Already exists

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
almost 3 years ago in Configured Commerce / Integration 0

Share Carts Across Users via Storefront

Please add the ability to share carts across users associated with a single customer account, including sales rep users
4 months ago in Configured Commerce / Customers 1 Gathering interest

Add Audit Logs for incorrect password login attempt logs and user locked out logs

In Audit logs, we are getting admin user logins and password change related logs. But we are not getting incorrect password login attempt logs and user locked out logs. How do we know if someone's account was locked due to incorrect password login...
5 months ago in Configured Commerce / Admin Console & Import/Export 3 Gathering interest