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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Bypass approval sequence for admins

As an administrator I'd like to be able to publish content bypassing the approval sequence. Can there be a feature added to say which roles a particular approval sequence must follow?
about 3 years ago in Content Management / Collaboration & Approval 3 Future consideration

Visitor Groups / Personalization settings and Access Rights

I want to define visitor Groups & personalization settings per brand and define which users are authorized to access this (set access rights). Only users who are authorized can see the visitor groups and personalization settings.
over 4 years ago in Content Management / Personalization 1 Future consideration

Bulk Reassign Step/Task/Campaign Ownership

For cases when someone goes on leave or even leaves the organization, we'd like the ability to quick re-assign all work from one person to another. Today, there's no way to do this unless you manually open each CMP object, which is too time-consum...
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Add External URL as Asset to DAM

We'd like to be able to take the external URL content that we work on in Tasks and add it to the library to then be used in our sales portals. For example, sometimes I want to include a website that we have a partnership with but don't build ourse...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

CMS 12 Admin UI request - sorting & searching Visitor Groups

In CMS 11, Visitor Groups were sorted alphabetically. Now with CMS 12, the list of Visitor Groups are all "mixed up" and it's hard to maintain when you have +100 of them. Please add sort and search to this part of the administration user interface...
about 1 year ago in Content Management / Content Manager 0 Future consideration

Make "Additional properties" section optional when creating content

Currently non-required properties are listed under a section called "Additional properties" when creating content. This gives users the impression that those properties should be filled out before clicking the "Create" button. This is particularly...
12 months ago in Content Management / Editing 2 Future consideration

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow access to Sustainability reporting

Microsoft provides facilities to insight and measurement of sustainability metrics which are available from the platform, as part of sustainability efforts it would be good to have the option to have access to this (a little like appinsights), to ...
5 months ago in DXP Cloud Platform / Telemetry 0 Future consideration