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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 110

Copy a promotion

Some of our promotions rules/results are complicated and repeating. I'd love to be able to copy a promo, rename it and reuse the parts I want without having to type them all in again.
about 4 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Restrict shipping options if PO Box address

I would like to see an option in the shipping rules section where I can restrict shipping carriers depending on what is in the customer order address 1 field or even a toggle. Example: I am trying to restrict PO Box addresses only for USPS shippin...
5 months ago in Configured Commerce / Shipping & Fulfillment 4 Shipped

Request that user roles (eg. admin, buyer 1, 2, etc) be in the opti user exports

I request that user assigned roles be included as an option to be exported from the users in the admin console.
10 months ago in Configured Commerce / Admin Console & Import/Export 3 Shipped

ReCAPTCHA - Not usable on multiple forms on the same page

ReCAPTCHA does not allow for multiple forms on the same page. Technically this should be possible and is supported by ReCAPTCHA. The limitation is driven by the matt-block/react-recaptcha-v2 library only returns the first ReCAPTCHA result preventi...
over 1 year ago in Configured Commerce / Technical 2 Shipped

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
over 1 year ago in Configured Commerce / Search 2 Shipped

Remove or Toggle the imagePickerField Appending Width/Height to URL

There is a function (updateFieldWithWidthAndHeight) in the imagePickerField component of Spire that is going out to the URL to detect the source image’s width and height and then appending that to the end of the URL on field blur. Can this be remo...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Search / filter by user role in admin console

In the admin console, it would be very helpful to filter by and or search by user roles.

Support Level 2 and 3 Data for CenPos Payment Gateway

We have a customer that requires to submit Level 2&3 data for credit card transaction. The customer uses CenPos as their payment gateway. That gateway currently does not support Level 2&3 data submission. Only Payeezy seems to be supportin...
over 3 years ago in Configured Commerce / Technical 2 Shipped

Allow Saved Credit Card by Customer

The Saved Credit Card feature allows only to save credit cards by user profile. We have a business case for a customer which is to have a "Point of Sale" user that can access multiple customers. The Point of Sale needs to be able to submit orders ...
over 3 years ago in Configured Commerce / Technical 0 Shipped

Please make textArea properties available for display/filtering in the "Products" tab

Make textArea properties available for display/filter in the "Products" tab.
almost 4 years ago in PIM 2 Shipped