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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Created by Guest
Created on Nov 21, 2023

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area.
This is noticeable on the Product Listing Page, and if you have customized the Product Details Page to align the overlay to actually overlay the product image.

  • Optimizely
    Sara Winter
    Reply
    |
    Jun 14, 2024

    This has been resolved within the March 2024 release (5.2.2403.2413+sts)


  • Optimizely
    Sara Winter
    Reply
    |
    Nov 21, 2023

    Thank you for submitting this request! We have added this roadmap and I can confirm that this was not intended behavior. Using an image badge should not be reducing the active click area for the underlying link.

    Although we cannot yet guarantee a release date, we expect this to be available within the next few releases and will update this feedback request once it has been completed.