Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Add more available model values to all email templates

As a client some basic information available on all the email templates, to provide a better experience to our customers. WebsiteUrl -> Will help link back from the email back to the website. This variable is available on some templates, but no...
7 months ago in Configured Commerce / Misc. 1 Gathering interest

User Administration feature should be independant from Budget Management feature

As a client, I want to setup user administration feature without enabling Budget Management. In this configuration, the only role that shows on the User Administration page is "Administrator", and that means that customer admins can only create ot...
7 months ago in Configured Commerce / Users, Permissions & Security 2 Investigating

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
over 3 years ago in Configured Commerce / Misc. 3 Planned

Unable to Run Sql Scripts During Off-Hours

We typically deploy new code to production during off-hours to minimize downtime on our website during our customers business hours. We recently have made a bugfix that requires a code change and a slq database script to be deployed/ran hand-in-ha...
3 months ago in Configured Commerce / Technical 0

Multiple Customer Part Number

Customers should be able to add multiple part numbers for a given product per customer in the admin console. Currently, it allows single part number for a given product per customer. In addition to this, few of our clients have the requirement to ...
almost 4 years ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Salesperson View

The salesperson should have a seperate view. They should be able to see every account assigned to them, pending orders for each customer, pending quotes, etc. In addition, as some sales people take orders over the phone, they should be able to inp...
3 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
about 2 years ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Improve notify conditions for jobs

Currently options for selecting a condition to send email notification from a job are: Completion (job ran and could have completed successfully, with errors or warnings or job ran and failed Success Job ran successfully Failure ; Job ran and comp...
4 months ago in Configured Commerce / Integration / Technical 0

Google API Key (Security) - Allow separate Backend/Frontend keys to prevent API Hijacking

The Google API security best practices is to set HTTP referer application restrictions the for Maps Javascript API and Distance API. However, they recommend the IP address restriction for Geocoding, Places, and Geolocation API's. See https://devel...
almost 3 years ago in Configured Commerce / Technical 2 Planned

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
about 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest