Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1839

User journey track common pathways and journeys leading to more conversions

No description provided
5 months ago in Content Recommendations 0

To show regions / countries with most successful interactions

No description provided
5 months ago in Content Recommendations 0

Content interaction include time spent on content items & the total time spent on a topic

No description provided
5 months ago in Content Recommendations 0

Include the top engagement channels (email, Blog, social media), topics, tags

On the engagement insights please can we have more data to show the Top engagement channels / topic / tags
5 months ago in Content Recommendations 0

Milestones - changing owner

Recently we have learned that it is NOT possible to change an OWNER of a MILESTONE in CMP. This was a surprise for us and we believe this should be possible just as it is for other objects. Perhaps this is due to that Milestone is still rather new...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Modify the UI to show the BillTo number when Managing Shared lists

Currently when clicking on the "Shared by ___" or "Shared with ___" hyperlinks next to a list that is currently being shared by billto, you are only met with a message "Shared with all users on billing account." but you are not told which billing ...
9 months ago in Customized Commerce / Technical 0 Gathering interest

Bring Your Own CDN BYOCDN

As a customes I want to use my own CDN in front of DXP which is today not as straightforward we would like, and not even possible when bringing your own Cloudflare account.
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

API imports into PIM

Requested by Ian Cooper during the PIM client conversation on 6/1/23. Liked by Ryan Pastor, Gina Pfaff, Remco van Daldin, Laura Malendez, Laura Mahoney, and Chandan Raj.
over 1 year ago in PIM 0 Planned

Make it possible to expand more than one level in CD API

As a developer I want to be able to expand more than one level in the Content Delivery API to be able to retrieve nested properties in content areas. When doing this, I want to be able to control the maximum number of levels to expand.
over 1 year ago in Content Management / APIs 1 Future consideration

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration