Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1790

Fields for Milestones

We'd like to be able to filter our milestones via fields/labels and add additional context like notes via text fields.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Please support ANY authenticator app for login (not just Okta)

Please support any authenticator app for login - Forcing people into a Okta lock-in is a big no-go and shines really bad on you as a tech company
5 months ago in User Management 1

Warn of visitor group usage before deletion

Please add a warning before the deltion of a visitor group so that our content managers don't delete a group that is in use. Actually, the UI should show a overview of where each vistor group is used.
over 1 year ago in Content Management / Personalization 0 Future consideration

enable optimizely node sdk to work behind proxy

If sdk is meant to be initialised in air tight environment and you are meant to use proxy for security and audit reasons, then its impossible to do so with createInstance method from neither react nor node SDKs. Datafile wont be fetched, App will ...
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Sort roles in Audience role criteria

When adding role criteria in Audiences the role dropdown should be sorted alphabetically.
5 months ago in Content Management / Personalization 0

Two-way integration - respond via Teams to post automatically to CMP

(Off the back of a call with a customer) "It would be nice to respond to the CMP notifications within Teams so you don't need to login to the CMP."
about 1 year ago in Content Marketing / Notifications 0

Epi DXP support for Cloudflare Workers and Apps

As a digital marketing manager responsible for organic search traffic, I would like Epi DXP to support Cloudflare Workers and Apps so that I can use the Ranksense App to make content adjustments at scale for SEO meta, schema and HTML data in a no...
about 4 years ago in DXP Cloud Platform 1 Future consideration

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
over 2 years ago in Configured Commerce / Integration 0

Download all button for attachments in CMP (already exists in the Library)

I want to be able to quickly and easily hit a download all button for attachments in CMP
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0

See when someone unsubscribed in recipient history

As an email marketer, I want to be able to see when someone unsubscribed in the recipient history log and which email it was. Bonus points if we can resubscribe them in recipient history. We have B2B clients accidentally unsub and the process to r...
about 3 years ago in Campaign 0 Future consideration