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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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When adding multiple audiences to a rule, don't default to matching ANY

When you add multiple audiences to a new rule, the default is to match ANY of the selected audiences. We always want to match ALL of the selected audiences, but our users often forget to change ANY to ALL. They put their experiment live and don't ...
over 2 years ago in Feature Experimentation 0 Future consideration

Connect to more than one Google Ad account at a time

Advertisers have a variety of different sub-ad accounts in their master Google account, so instead of choosing only one Ad account to connect with in the Integrations setting, it would be great to enter then ad account ID by segment.
over 1 year ago in Data Platform App 0

Make all form submissions searchable

There is no way to search all form submissions. I can get a report that shows there was a bounced email from a form submission to abc@xyz.com with the date and time, but I can't search Optimizely to find that form submissions, you can only search ...
9 months ago in Content Marketing / CMS + CMP Publishing 0

Support blue/green deployment

As a Customer, I would like to have a blue/green deployment mechanism so that I can confidently implement substantial changes, encompassing both code and content updates, in production. Description I am planning to deploy a new feature to my app t...
about 1 year ago in Optimizely Graph 0

To be able to disable renditions for individual assets in Library

Hi Team, are there any plan to allow renditions to be disabled on an asset-by-asset basis. Maybe as a menu option to turn off ? Reason being that some assets do not require renditions to be created. e.g. logo's ?
about 1 year ago in Content Marketing / DAM/Library 1

Deployment API Documentation

The deployment API documentation doesn't really cover real world scenarios. There are quick samples of a line of PowerShell, but really, that's now how anyone deploys. Deployments are done from a CI/CD server. So the build server has to create a p...
over 1 year ago in Content Management / Content Manager 1 Future consideration

Incorporate the use of same meaning words (synonyms) for the Library search

Please update search within the Library to return images where the keywords are similar to what is entered. Our employees are searching the Library for words which are similar to, but do not exactly match which has been added as metadata through t...
about 1 year ago in Content Marketing / DAM/Library 0

Bring Your Own CDN BYOCDN

As a customes I want to use my own CDN in front of DXP which is today not as straightforward we would like, and not even possible when bringing your own Cloudflare account.
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Will not implement

ability to archive assets with upload

As a B2B users, we're constantly updating datasheets and tech drawings for products when the manufacturers make updates to their documents. We can overwrite some of the documents. It would be helpful to be able to upload a list to archive document...
5 months ago in PIM 0

Modify the UI to show the BillTo number when Managing Shared lists

Currently when clicking on the "Shared by ___" or "Shared with ___" hyperlinks next to a list that is currently being shared by billto, you are only met with a message "Shared with all users on billing account." but you are not told which billing ...
9 months ago in Customized Commerce / Technical 0 Gathering interest