Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Make it possible to expand more than one level in CD API

As a developer I want to be able to expand more than one level in the Content Delivery API to be able to retrieve nested properties in content areas. When doing this, I want to be able to control the maximum number of levels to expand.
over 1 year ago in Content Management / APIs 1 Future consideration

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Add API-based translation service to Campaign

As a Customer I want to create localized campaign mailings based on any language with a simple click. An API-based translation service will provide the localized version.
over 3 years ago in Campaign 0 Future consideration

Migration Process - Abort Action

As a developer working closely with the platform, I’d like to share some feedback about this incident and hope it can be passed along to the Optimizely management and product owners. The migration abort action had some unexpected consequences. Eve...
4 months ago in Content Management / Technical 0

Remember search query in Commerce Admin

If you search in: /EPiServer/Commerce/customers?menu=organization#/Customers/Organizations we would like to "remember search phrase" if you went back to result page after click. Reproducing steps. Search for example "company" Click on a customer C...
4 months ago in Customized Commerce 0 Planned

Set Asset Expiration Date from Task

I'd love to be able to add the asset expiration date at the same time that I do the rest of my asset tagging, on the task. Sending the asset to the Library and then navigating there to set the date takes longer than it should and is clunky.
over 1 year ago in Content Marketing / DAM/Library 0 Investigating

As an editor I have to manually give each block a type name aka, Image, Video, Function etc.

The blocks already have a name when developed like "image-block", why cant the Block type name be visible as part or in addition to the block name in the editor. Would be very helpful when searching for blocks. Ie. I use search to find all image b...
over 3 years ago in Content Management / Asset Management 3

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
about 1 year ago in Configured Commerce / Technical 1

Need to have “Create block” link on Form Content area property on Form block (Ticket referrence #1405503 )

No description provided
4 months ago in DXP Cloud Platform / Data management 0

Additional Brand Information

Currently the PIM really only supports brand name. Enhance the product to be able to provide all the other brand information for commerce - such as assigning a Brand Asset (Image), Page Title, Meta Description, Featured Asset (Featured Brand Image...
over 2 years ago in PIM 2 Gathering interest