Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Make it possible to expand more than one level in CD API

As a developer I want to be able to expand more than one level in the Content Delivery API to be able to retrieve nested properties in content areas. When doing this, I want to be able to control the maximum number of levels to expand.
over 1 year ago in Content Management / APIs 1 Future consideration

Full support for CMS language settings

It should be simple to get language behavior consistent with CMS language settings around fallback and replacement languages.
over 1 year ago in Optimizely Graph 0 Future consideration

Update window tabs

It would be really useful if the Welcome window tabs were updated to the name of the page a user is browsing. That way people can toggle back and forth easily between different pages without clicking into each tab. I have attached a screenshot for...
8 months ago in Content Marketing / Miscellaneous 0

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Display Name Available As An Option During Product Export

When exporting products from the PIM, there should be an option to include a Property's Display Name or the Property Name to make it easier to compare with what is being imported.
over 3 years ago in PIM 1 Gathering interest

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
12 months ago in Configured Commerce / Technical 1

Search results from imagepicker popup in the CMS contains files

Hi, I recently added this question to the Episerver World forum: https://world.episerver.com/forum/developer-forum/CMS/Thread-Container/2021/6/searching-in-imagepicker-contentref--property-with-uihint-image-also-displays-generic-files/ When a Cont...
over 3 years ago in Content Management / Technical 0

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
4 months ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Set Asset Expiration Date from Task

I'd love to be able to add the asset expiration date at the same time that I do the rest of my asset tagging, on the task. Sending the asset to the Library and then navigating there to set the date takes longer than it should and is clunky.
over 1 year ago in Content Marketing / DAM/Library 0 Investigating

Catalog Pane add context button to simply reorder catalog items at each level alphabetically

It would be great if we had a button to change context next to archive on the catalog that allows us to simply reorder only under one level of the catalog, the context shift would prevent moving catalog content to different parents, children, but ...
4 months ago in Customized Commerce / Catalogs 1 Gathering interest