Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Choose "Approved Assets" for Request from Task

When I complete a task that came from a work request, all assets go back to the requester. I'd love the ability to choose, just as we do for the library. Not all assets are actually right for the requester audience.
almost 2 years ago in Content Marketing / Requests 1 Shipped

Stop raising a validation warning if image with empty alt-text is added to an XhtmlString property

With EPiServer.CMS.TinyMce 4.0.0 it's added validation that throws a warning (see screenshot) if the alt-text property for an image inside an XhtmlSring (TinyMCE) is left empty. I very strongly dislike this. It should be removed, or it should be p...
almost 2 years ago in Content Management / Editing 3 Shipped

Fallback cluster

A fully redundant service with all production traffic served from at least two separate locations would give us additional confidence in the performance and reliability of the graph beyond what is already offered by the very distributed delivery a...
almost 2 years ago in Optimizely Graph 0 Shipped

Bulk Download Assets in Content Tab

We'd like to be able to download multiple assets at once in the content tab of a task. That would save us a lot of time, since you have to download everything individually right now.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Copy Work Request

Often, we have requests that are similar to existing requests. We'd like to be able to copy instead of submitting an all-new request.
about 2 years ago in Content Marketing / Requests 0 Shipped

Email Product Recs - Have additional product details image

At present, each product recommendation consists of 2 images that are rendered in real-time: 1 image showing the Product Image, and 1 Image with product details like name, price etc, that can be configured in the Personalization Portal (styling et...
about 2 years ago in Product Recommendations / Email Personalization / Portal 0 Shipped

Warn Users When Unzipping File

When you unzip a .zip file, all of the assets contained in that file become content assets in the task. That could be hundreds of files, and it can make a mess! I don't think it's clear to users what they're about to do, so a warning would be grea...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Archive Work Request

Our work request list is getting very long, and we'd like to clean it up. Right now, you can mark a request as completed, but there's no way to archive it. Ideally, we'd archive everything at the end of the year so that we can better keep track of...
about 2 years ago in Content Marketing / Requests 1 Shipped

Mark Notifications as Unread

I would like to be able to mark my in-app notifications as "unread" so that I can come back to them later.
about 2 years ago in Content Marketing / Notifications 0 Shipped

Set Work Request Priority Based on Labels

It would be great if we could set up something akin to a routing rule that would "calcuate" the work request priority based on a set of labels. For example, we might want to make anything that comes from Region A within Business Unit B as a high p...
about 2 years ago in Content Marketing / Requests 1 Shipped