Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Archive Work Request

Our work request list is getting very long, and we'd like to clean it up. Right now, you can mark a request as completed, but there's no way to archive it. Ideally, we'd archive everything at the end of the year so that we can better keep track of...
over 1 year ago in Content Marketing / Requests 1 Shipped

Mark Notifications as Unread

I would like to be able to mark my in-app notifications as "unread" so that I can come back to them later.
over 1 year ago in Content Marketing / Notifications 0 Shipped

Set Work Request Priority Based on Labels

It would be great if we could set up something akin to a routing rule that would "calcuate" the work request priority based on a set of labels. For example, we might want to make anything that comes from Region A within Business Unit B as a high p...
over 1 year ago in Content Marketing / Requests 1 Shipped

Add Timestamp to Attachments

We'd like to be able to see when an attachment was uploaded without having to scroll though the history tab. That way, we can quickly see which is the newest, especially when multiple assets have been added.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

View Work Request Completion Date in List View Column

We would like to see the work request submitted date in a column next to the completed date in order to calculate turnaround time. Today, the completed date is not available as a column for the list view.
over 1 year ago in Content Marketing / Requests 1 Shipped

Automatically Close Work Request

When we complete the tasks we've created from a work request, it would be great if that would also mark the work request itself as completed. Right now, we have to remember to go back to the request and manually mark it complete. If we forget (whi...
over 1 year ago in Content Marketing / Requests 3 Shipped

Ingest 3rd party content

We want to bring content from multiple CMS systems and other sources of often quite structured "domain" content such as teachers, players, products, services, countries, recipes etc. into the graph When building experiences using the Graph, it wou...
over 1 year ago in Optimizely Graph 0 Shipped

Group In-App Notifications

Currently, the notificaionts are all together - tasks, campaigns, events, etc. all in one feed. It would be great if we could group them by similar objects to keep things cleaner.
over 1 year ago in Content Marketing / Notifications 0 Shipped

Create, Edit, and use CMS 12 Blocks when creating content

The integration between Content Marketing and Content Management allows the creation of Pages, but often times those pages will reference Blocks of content or need the creation of new blocks to be fully created. Doing this without leaving Content ...
over 1 year ago in Content Marketing / Integrations / Structured Content 0 Shipped

Edit Campaign Templates

Today, there is no way to edit an existing campaign template. Instead, you must create a new template and deactivate the old one. It's a lot of manual admin work, especially if you have a complex setup and need to make a small change.
over 1 year ago in Content Marketing 2 Shipped