Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Trying to identify how a product became discontinued

We're having products on our website getting discontinued. It's a feature we haven't utilized in the past so we certain we don't have any jobs that should be doing this but we're also looking incase it was put in somewhere by accident. Is there an...
3 months ago in Configured Commerce / Technical 1 Investigating

Add support for HashLink npm package (react-router-hash-link) out of the box for Spire

We have a requirement on our product detail page whereby we have these "quick links" that when clicked will take you to that specific section on the same page. There is an npm package called "react-router-hash-link" that does just this as it's not...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Please offer SAML SSO

Please include SAML SSO for future Configured Commerce Cloud versions. Currently, clients have to build their own solution.
6 months ago in Configured Commerce / Users, Permissions & Security 0

Abandoned Carts - email recipients and products in cart

Is it possible to find out and export the list of recipients that Configured Commerce sends abandoned cart emails to as well as the products in their respective abandoned carts? When going through the email message logs we only see HTML code and w...
3 months ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Make Customer Assignment for Lists Easier to Maintain

It would be nice if we had the ability to assign lists to all customers at one. Currently, I can only assign them to 30 at a time and it is time consuming. We would also like to see the ability to leverage rules to dynamically assign customers bas...
11 months ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Create Sector Stores - Like Brand Stores

Customer would like to be able to use a data field (like we use Brand for Brand store) to be able to create "Sector Stores" like Brand Stores. Examples: "Food & Beverage", "Hospitals", "Education" "Municipalities" - products would have one or ...
almost 3 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Unable to Run Sql Scripts During Off-Hours

We typically deploy new code to production during off-hours to minimize downtime on our website during our customers business hours. We recently have made a bugfix that requires a code change and a slq database script to be deployed/ran hand-in-ha...
3 months ago in Configured Commerce / Technical 0

Salesperson View

The salesperson should have a seperate view. They should be able to see every account assigned to them, pending orders for each customer, pending quotes, etc. In addition, as some sales people take orders over the phone, they should be able to inp...
3 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Include Setting to Include Variant URLs in the Sitemap Job

It would be nice to allow a setting to be enabled to build the sitemap job including variant product detail pages for sites that create unique content at the variant product level. Sites that create content for parent products could continue to le...
6 months ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Add more available model values to all email templates

As a client some basic information available on all the email templates, to provide a better experience to our customers. WebsiteUrl -> Will help link back from the email back to the website. This variable is available on some templates, but no...
6 months ago in Configured Commerce / Misc. 1 Gathering interest