Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Feature not migrated: When deleting content by choosing "Move to trash" it is no longer possible to press enter to choose Move to trash in the warning window.

Missing feature that existed in previous versions: When deleting content by choosing "Move to trash" it is no longer possible to press enter to choose "Move to trash" in the pop up warning window. If one clicks enter the window closes but leaves t...
about 1 year ago in Content Management / Asset Management 0

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
about 2 years ago in Content Marketing / Requests 1 Investigating

Similar type of field for blocks than route segment is for pages

Page types have the route segment property in Optimizely. Blocks obviously don't have these as they don't have URLs. Would it be possible to add some kind of similar field to block that could be used as a filtering option for example through the A...
7 months ago in Content Management / Technical 0

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Archive Unused Rules (vs deleting them)

From a customer: The options are only to “Move To Top, Duplicate or Delete”. One does not necessarily want to delete past rules, in case one wants to re-use them or use them to duplicate them to create a slightly different rule etc. Therefore, the...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Blocks in context of pages

I want blocks to behave as if they were part of the page, rather than separate entities. Primarily on the approval step.
almost 6 years ago in Content Management / Editing 0 Planned

Preview unpublished content delivered by Content Delivery API

In the documentation it says that it is possible to enable previews of unpublished content delivered by Content Delivery API https://docs.developers.optimizely.com/content-management-system/v1.5.0-content-delivery-api/docs/customizing-content-deli...
11 months ago in Content Management / APIs 0

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Link Validation job use HTTP HEAD and report working external links as broken

The Optimizely CMS link validation job validates both internal and external links. External links are validating using a HTTP HEAD request, but a lot of websites (including world.optimizely.com) do not respond to HEAD requests and are because of t...
almost 2 years ago in Content Management / Technical 0

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration