Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Need a separate mobile web banner that replaces the responsive when it hits mobile

We need a mobile web banner that is not just the responsive banner we currently have. The responsive banner limits us to what we can do on the mobile website for promotions. If we had a specific mobile banner then when we update the regular one we...
over 1 year ago in Content Management 0 Future consideration

Allow visitor groups as a campaign criteria

When creating a campaign in product recommendations, it would be incredible if we could also build rules based on visitor groups. For example, show products under $15 to "Sale buyers" visitor group that I have setup in my CMS and I'm using to crea...
over 3 years ago in Product Recommendations / Technical 1 Future consideration

Analyze active recipient base over multiple clients

As global marketing lead I want to know how many unique active recipients I have over all my markets / divisions. For this I would like to see an evaluation summarizing my many mandators: unique active recipients aggregated active recipients with ...
almost 2 years ago in Campaign 0 Future consideration

Automatically Create Task when Request Accepted

We would love to be able to automatically create a task when a work request has been accepted. Ideally, the system would create the task and pick the workflow based on the completed labels.
almost 2 years ago in Content Marketing / Requests 0 Future consideration

Drag-and-Drop to Add Versions

When uploading a new version to the content of a task, it would be great if we could drag-and-drop, just like we can when we upload the first asset. The experience is confusing because it's available some places, but not all. And when it isn't ava...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Display Future Steps on Board View Card

For the new display card that shows up for a task, we love how you can turn on or off details (to customize the card appearance). One thing we would love is the ability to see current step as well as 1-2 future steps. Could these be display option...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Pin Columns/Rows in Board View

In addition to drag-and-drop for columns in the Board view, we'd like to be able to somehow pin or flag certain categories of interest. That way, we could easily find them and denote they are more important than others.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Collapse All Columns/Rows in Board View

In the Board view, the default is for all rows/columns to be open. You can collapse them individually, but there's no way to collapse all at once. In many cases, we'd like to start with all categories collapsed, then open them one-by-one instead. ...
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Optionally skip specific days of week in automations

When configuring the wait node in Marketing Automations, I want to be able to specify which days I want to skip sending messages. Example: After selecting Saturday and Sunday, the wait node will not trigger messages to be sent on weekends and will...
over 3 years ago in Campaign 0 Future consideration

Grant Editors to have access to configure roll out rules in Production, while restricting them from configuring experiments

The goal is for us to make sure only members from the Experimentation Operations function can configure launch experiments in production, but the Product team can control roll outs in production.
almost 2 years ago in Feature Experimentation / Experiment Authoring 0 Future consideration