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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 125

Copy Work Request

Often, we have requests that are similar to existing requests. We'd like to be able to copy instead of submitting an all-new request.
over 1 year ago in Content Marketing / Requests 0 Shipped

Make it possible to download Event logs from PaaS Portal

Today developers can access event logs on integration from Kudu below logfiles/eventlog.xml and possibly from Azure portal from Diagnose and Solve problems->Diagnostic Tools->Application Events although access might differ between environmen...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Shipped

On-Hold Status for Work Requests

There are times when someone submits a request and, while we want to complete the request, we are unable to do so at that time. Putting it on hold would allow the submitter better visibility into our plans.
over 2 years ago in Content Marketing / Requests 0 Shipped

Make it harder to accidentally restart Production

I regularly use PaaS Portal for routine tasks in the Production environment, including DB exports, CDN cache flushes, and application log monitoring. When I click on the Troubleshoot tab, then the first item that appears is the "Restart Site" sect...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Shipped

Turning off AI features in the CMP

As an organization, we are still figuring out our relationship to AI, especially the legal aspects. Until we have a company-wide "go-ahead" for utilizing AI in our work, we'd like to disable the functionality in the CMP.
about 1 year ago in Content Marketing / Settings + Configuration 0 Shipped

Create, Edit, and use CMS 12 Blocks when creating content

The integration between Content Marketing and Content Management allows the creation of Pages, but often times those pages will reference Blocks of content or need the creation of new blocks to be fully created. Doing this without leaving Content ...
over 1 year ago in Content Marketing / Integrations / Structured Content 0 Shipped

Archive DAM/Library Assets

We would like the ability to archive assets in the DAM in addition to the delete functionality available today. Delete is a very permanent action, but there are times when we need to remove access to an asset, but keep it for either historical dat...
almost 2 years ago in Content Marketing / DAM/Library 0 Shipped

As a search relevancy engineer, we need to have ElasticSearch Explain Parameter available to understand the relevancy scoring details and relate that to how we should configure the business boosting logic for better search results.

The ElasticSearch Explain parameter was available prior to the latest EpiFind upgrade. For this past year, without this parameter being available, it left us with no tool to understand the search relevancy and no solution to better configure searc...
over 2 years ago in Search & Navigation 4 Shipped

Reorder Files in the Content Tab

We'd like to be able to re-order files in the content tab so that we can keep like files together. For example - in a recent task, French and English files were uploaded for review, so when English design & final files were added they bookende...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 2 Shipped

The Search and Navigation interface needs basic pagination added to results

One of our largest customers has been using the Search and Navigation interface to improve their search results on their website with out of box Search and Nav. They are asking for Pagination to be added so they can improve the next set of results...
about 1 year ago in Search & Navigation 2 Shipped