Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Sales representative's user shouldn't need Customers Assigned to activate their accounts

As an [Implementer/User admin] I want to be able to Activate Sales Representative Users without assigning them User Customers. They are assigned through the Primary Sales Rep field of the customer, not through the Users Customers assignment. Right...
3 months ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name. If you set the default email address to norepl...
4 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Share Carts Across Users via Storefront

Please add the ability to share carts across users associated with a single customer account, including sales rep users
4 months ago in Configured Commerce / Customers 1 Gathering interest

Add Audit Logs for incorrect password login attempt logs and user locked out logs

In Audit logs, we are getting admin user logins and password change related logs. But we are not getting incorrect password login attempt logs and user locked out logs. How do we know if someone's account was locked due to incorrect password login...
4 months ago in Configured Commerce / Admin Console & Import/Export 3 Gathering interest

Please whitelist .NET native library Azure.Storage.Common

You have whitelisted the following Azure libraries but not Azure.Storage.Common: Azure.Core Azure.Identity Azure.Storage.Blobs Could you please whitelist Azure.Storage.Common as this is a Microsoft .NET native library and we need it to upload file...
4 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Cart History Status Option for PunchOut

When the status is "PunchOutOrderRequest", the only option is to "Resubmit to ERP". However, if the orders we called in/manually submitted to the ERP, I can attached the ERP Number to the "ERP Order Number" input but can't update the status. There...
4 months ago in Configured Commerce / Orders & Payment 1 Investigating

Order Upload - Add handling of duplicate part number prior to upload

Order upload can use any of the following as the "Item Number" in the file. However, not all of these are guaranteed to be unique. When there is a duplicate ManufactureItem number, for example, Opti just picks the first one and adds it to the Cart...
4 months ago in Configured Commerce / Orders & Payment 1 Investigating

Category Quantities after Category Name

I would like to see the option to show a qty amount within each category while shopping. This is available if using the search engine (screenshot below), but not through category browsing and shopping without search
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Whitelist AzureKeyVault nuget package

Whitelist this nuget package: https://www.nuget.org/packages/Azure.Security.KeyVault.Secrets We have a need to leverage AzureKeyVault to pull configuration settings from client Infrastructure, hence the need for it. So if they were to change the s...
5 months ago in Configured Commerce / 3rd Party Library Allow Listing 1

Please offer SAML SSO

Please include SAML SSO for future Configured Commerce Cloud versions. Currently, clients have to build their own solution.
5 months ago in Configured Commerce / Users, Permissions & Security 0