Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
10 months ago in Configured Commerce / Search 2 Shipped

Remove or Toggle the imagePickerField Appending Width/Height to URL

There is a function (updateFieldWithWidthAndHeight) in the imagePickerField component of Spire that is going out to the URL to detect the source image’s width and height and then appending that to the end of the URL on field blur. Can this be remo...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Support Level 2 and 3 Data for CenPos Payment Gateway

We have a customer that requires to submit Level 2&3 data for credit card transaction. The customer uses CenPos as their payment gateway. That gateway currently does not support Level 2&3 data submission. Only Payeezy seems to be supportin...
almost 3 years ago in Configured Commerce / Technical 2 Shipped

Allow Saved Credit Card by Customer

The Saved Credit Card feature allows only to save credit cards by user profile. We have a business case for a customer which is to have a "Point of Sale" user that can access multiple customers. The Point of Sale needs to be able to submit orders ...
almost 3 years ago in Configured Commerce / Technical 0 Shipped

Website specific default domain for mailgun

We would like the ability to have website specific FROM addresses for B2B Commerce Cloud. Currently only 1 domain is supported per instance. This request is specific to multi-website instances where each brand would require a different default ema...
about 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Duplicate Promotion

Would love if there's a way for us to duplicate an existing or older promotion, and make it NOT active in the main promotions listing screen. This would allow us to quickly replicate something we have done before, without having to type in additio...
over 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

Add "display name" for roles

The names "buyer1" / "buyer2" / "buyer3" aren't necessarily clear to users. It would be ideal if a property was added to the role and that was used as the display name across the site and in admin, since we can't rename roles.
over 3 years ago in Configured Commerce / Self-Service 1 Shipped

Add Assigned User Role as optional column when Exporting Website Users

We are wanting to be able to add the assigned user role(s) Website Users when performing an export. This will provide valuable analytics when looking at user behavior.
6 months ago in Configured Commerce / Admin Console & Import/Export 1 Shipped

List search

The ability to search all lists not just within a list as a number of the accounts have multiple lists and we don't yet have the ability to have sub folders within a list which is also a request
11 months ago in Configured Commerce / Marketing & Promotions 3 Shipped

Lists - add the ability to have subfolders within the list

We would like to have the ability to have subfolders within the list for allowing better organization
11 months ago in Configured Commerce / Marketing & Promotions 3 Shipped