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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Type check for userId in Javascript (Browser/Node) SDKs

The customer (Yuliyan Yordanov from Tesco Stores) suggested a failsafe solution to reject empty string userId upon activating/enabling an experiment/feature: "A simple check for (typeof user_id ===’string’ && user_id.length ) would fix the...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Template Owner

We'd like to be able to set a template owner so that we know who to talk to if/when it needs updating.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Notification of your step being complete by another team member

No description provided
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Copy/Paste Fields

under setting>fields there should be the option to copy and paste existing fields. I am creating a template that involves listing all of Optimizelys products. I need two fields with this data, that can be selected by dropdown. It is quite tedio...
over 1 year ago in Content Marketing / Settings + Configuration 3 Future consideration

Combining two click event into one conversion metric.

Sharing on behalf of a customer (William Bauer of Bell Media) The customer asked to add a Feature that will combine two or more click events to trigger one metric conversion. For example, on a webpage, there might be Right/Left arrows that would c...
over 1 year ago in Experimentation Analytics / Other 1 Future consideration

Creating on-brand creative assets

Right now, when we use Frontify, we can set up a template for our social images, blog banners etc, that allows our brand team to specify where a text and image should go, and then create assets that way. In CMP, you can only upload, crop and resiz...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Next Gen Images

Ability to upload next gen images mainly for google purposes.
over 2 years ago in Content Management / Technical 3 Future consideration

Adding a wiki to collections

We currently use frontify as a DAM, and that allows us to create not just a library of assets to download, but also add text and embeds as a way to explain brand guidelines, writing styles etc. We'd like a similar feature in Library, where we can ...
over 1 year ago in Content Marketing / DAM/Library 3 Future consideration

Normalizing metrics

Groupon experimenters are looking for ways to normalize certain metrics. We need to have an ability to change the denominator for each metric. e.g Deal View CTR (deal view/total unique impressions) Session CVR (units/session) Deal Purchase CVR (Un...
over 1 year ago in Feature Experimentation / Other 0 Future consideration

JavaScript SDK handles large datafiles in a performant manner. It is possible to process large datafile initialisation on a web worker.

The javascript SDK client initialises the client form the datafile. When the datafile is large, processing the JSON takes a long time. P50 20ms and P75 already gives 70ms. This is significantly long when considering page load time. It would be ben...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration