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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1879

Multiple content paths in export feature

As an admin in the Optimizely, I would like multiple pages from different content paths to be exported and imported into another Optimizely environment. Currently to export 5 pages from different content paths makes a user to export and import the...
over 1 year ago in Content Management / Content Manager 0

Enable and disable SSO login for specific users

After enabling SSO login for Admin and Website users, users are able to login using both normal username and password based login, and SSO login. How to disable normal username and password based login for SSO users ? So that they can only use SSO...
3 months ago in User Management 1

Rename 'Archived schedule job'

The scheduled job 'Archived schedule job' is only for archived Commerce content. Change the name to 'Commerce Archived schedule job' and change the description to 'This job will permanently delete archived Commerce items if they're archived over t...
3 months ago in Customized Commerce / Technical 0

Allow Deeper Nesting of Comments

The comment sections only allow for a single level of replies, which is causing confusion for our users. Say I leave a comment asking for review on a PDF. Someone else comments with their feedback, but I have a question about it. I can't reply dir...
about 2 years ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Overview of ALL assignees of a Task in Plan module

We suggest to enable an overview of who is working on what in CMP´s Plan module, by seeing all assignees of the respective Tasks (not only the Owner or Current assignee) So either it would list ALL assignees assigned to a Task throughout the workf...
3 months ago in Content Marketing / Plan 0

Additional UWG7 compliant strategies needed (DACH Market)

In Germany there is a law allowing targeted marketing to active customers under specific constraints, regulated by law (UWG §7). These come with a wide recipient base, because no newsletter opt-in is needed an offer a high value business case. Def...
over 2 years ago in Product Recommendations / Email Personalization 2 Investigating

Full Stack tests show as an ID number instead of Experiment Name.

Expected Experience Full stack tests should be reported using Flag Names and not flag id numbers on https://app.optimizely.com/v2/accountsettings/account/usage . Makes review difficult. Actual Experience (please describe what you see): For the acc...
over 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Be able to make renditions for more other file formats such as TIFF and documents

Right now, renditions supports a limited number of file formats. It would be great to have more flexibility to create renditions for TIFF images and documents.
6 months ago in Content Marketing / DAM/Library 0

Sandbox for PIM

Is there anything in roadmap for PIM sandbox instance. Playing around live data gets difficult, specially when there are multiple sites. Requested by Mamta Agrawal and seconded by Jeff King on the PIM client cal on 6/1/23. Liked by Laura Mahouney,...
over 1 year ago in PIM 0

Ability to Show Customers Assigned to Sales Rep AND Website User

If you use the Sales Reps in Opti, when the sales rep logs in, they only see the customers assigned to them. It would be amazing if they could see those customers AND any additional customers assigned to their website user.
3 months ago in Customized Commerce / Roles and Security 0