Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Remove Auto-Fill of Campaign Field

We need to enforce the population of a campaign when creating a task, and the mandatory campaign option is great. But it auto-populates with the most recently viewed campaign, which we'd prefer to turn off. If users don't check that field, they en...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Notification of your step being complete by another team member

Notice of your step being complete by another team member - we're having some instance of team members accidentally marking another's step complete. There is no notification option for this that we can see. Ideally, if someone aside from the desig...
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Grouping of notifications for same requests

The amount of notifications/emails from the system is a bit overwhelming. I understand that we can turn them off completely but it would also be helpful if, at least on the app side, notifications were rolled up to whatever is the most recent. As ...
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Edit Request Due Date After Acceptance

Work request due dates should be editable throughout the process. We allow stakeholders to set due dates on certain requests but regularly have those due dates moved once work is in progress - currently, even if the corresponding task has been upd...
over 1 year ago in Content Marketing / Requests 0 Future consideration

Campaign Workflows

We would like to have the workflows available for campaigns too (not only tasks) and if possible to set-up in the backend which workflow should be shown at campaign level, and which workflow should appear at campaigns level.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Edit Article Language Dropdown Values in Text Editor

Is it possible to add/edit values to the Primary Article’s Language dropdown as part of the text editor?The list in this dropdown appears to be limited and doesn’t cover all the ISO-639 languages.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Custom Announcement Section on Homepage

We would like to have on the homescreen of Welcome a newsfeed / announcement section when we first log in. A sort of board where we can post comms to the marketing team (example: new brand guidelines available, new pictures etc.) or the link to a ...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Batch Decisions for Bulk User IDs

Customers who desire to use Full Stack as part of their experimentation program for batch activities such as email sends, SMS, or push notifications would benefit from having a single method call in the SDK that can accept an array or list of user...
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Match Task Due Date to Single Workflow Step

We have a one-step workflow, where the step due date is always the same as the task due date. Instead of having to set this date twice, it would be great if a one-step workflow would inherit the task due date.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Include all events in Implementation section

Some events created outside of Implementation > Events, do not appear in the list of events in Implementation. Please include all events in the list. Some examples: After creating a new experiment, go to the Metrics. One of the suggested Page e...
over 1 year ago in Experimentation Analytics / Other 0 Future consideration