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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 38

Faster deployments

As a developer I want to be able to deploy a fix to production faster. Currently if you want to release a critical bug fix to prduction it usually takes 1,5-2 hours )if it goes though int, prep and then production). This is a very long time to wai...
over 2 years ago in DXP Cloud Platform / Code deployment 1 Already exists

Identifying what code release is on which platform is difficult to ascertain.

As a Web Development Lead, I need to know what code is running on Integration, PreProduction and Production. However, as we can only see the last 10 Deployments, the last release to Production may drop off the list if the team is busy making multi...
over 2 years ago in DXP Cloud Platform / Code deployment 1 Already exists

Clone or copy experiment

It would be helpful to have a clone or copy functionality. This way it is much easier to setup an experiment that is similar to another one.
over 2 years ago in Feature Experimentation / Experiment Authoring 1 Already exists

Link back to the experiment on the results page on new FS UI

Hi team, there is no easy way to move between an experiment and the result at the moment. Customers need to keep both experiment and the result open in different tabs if they want to refer between both so they are asking for a link back in the res...
over 2 years ago in Feature Experimentation / Other 1 Already exists

REST API to pull the page usage data

Stepstone wishes to create a batch process to pull the Page usage info and create a dashboard in Power BI.
over 2 years ago in Web Experimentation / APIs 0 Already exists

Language Manager Add On should translate all blocks as well

When creating a new language version of a page, you have the option to copy the data from the source page. This option should also copy any blocks (recursively) as well. This would significantly reduce the amount of initial work an editor needs to...
over 2 years ago in Content Management / Editing 2 Already exists

Measure/Track Level of Effort for Completing a Step

Is there a way to add effort level per each task so that we can have an overview of the team and understand if any team member is overworked, for example? We would like to be able to give an overview to say we require extra support for maybe XX am...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Already exists

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
almost 3 years ago in Product Recommendations / Technical 2 Already exists

Use "pageview"-events as a source for the audiences builder

Hi! As an Optimizely editor, I want to be able to use the "pageview"-event of a certain page as the source for an audience so that I can target visitors that (have returned and) have viewed a certain page before. We currently solve this by using a...
almost 3 years ago in Web Experimentation / Experiment Authoring / Targeting 4 Already exists

CacheEvictionPolicy with masterkey dependency to content version makes edit mode broken for that IContent

To make a simple showcase, imagine the following code for caching a friendly URL for a page. CacheManager.Insert ($"GetFriendlyUrl({contentLink.ID})", contentLink.GetFriendlyURL(), new CacheEvictionPolicy (TimeSpan.FromDays(1), CacheTimeoutType.Ab...
almost 3 years ago in Content Management / Technical 3 Already exists