Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
6 months ago in DXP Cloud Platform / Data management 0 Future consideration

Daily Digest of Work to cut down on notifications

It would be great if we could choose to receive either a daily or weekly digest of the work and activity in the system that members of the team are associated with. Something like this would cut down on the number of notifications we receive on a ...
6 months ago in Content Marketing / Notifications 0 Future consideration

Request to configure- Avg Available Memory, Avg Http Request executionTime and Avg. process I/O rate for Western Power

Hi Team, We are working with Western Power, Australia. We need a help to configure- Avg Available Memory, Avg Http Request execution Time and Avg. process I/O rate for Western Power Application Insights (all environments). This is required to moni...
6 months ago in DXP Cloud Platform / Health reporting 0 Future consideration

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campai...
6 months ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Make due date times optional

Hi! I would appreciate it if adding a due date "time" for tasks, workflow steps, etc. was optional! Not every task is that time-sensitive/specific, and having a due date time mandatory for every task makes it so that most people use it arbitrarily...
7 months ago in Content Marketing 1 Future consideration

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a generic error page which may impact business image.
7 months ago in DXP Cloud Platform / Traffic management 3 Future consideration

Need Notes fields in Work Requests

In our business, we end up with a number of Work Requests that are OVERDUE, and there are 4-5 of us checking on those. It would be great to be able to quickly see the last time someone reached out - in the list view - so we wouldn't have to click ...
7 months ago in Content Marketing 0 Future consideration

TinyMCE - Paste clean HTML from Word by default

The epi-paste functionality is confusing to our authors. They tend to select "Keep formatting" which keeps all of the Word styles in the HTML. We want clean HTML to be pasted in by default. We would like a way to just set the default behavior to p...
7 months ago in Content Management 0 Future consideration

DirectDeploy For Preproduction And Production

I'd like to request the ability to use DirectDeploy on both preproduction and production as currently the option is only available for integration. I understand that during the DirectDeploy process the site becomes unavailable, which you'd typical...
7 months ago in DXP Cloud Platform / Code deployment 1 Future consideration

Sync CMS pages to CMP Library

Unless we select every page individually from CMS there's no way to see them in our CMP library, search for a page, and add it to a task.
7 months ago in Content Marketing / CMS + CMP Publishing 0 Future consideration