Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Add 'out of stock' products for Saved Orders when backorders are disabled for pickup method

When you set Allow Backorders for Pickup setting is disabled, only the in-stock product is added back to the Cart Steps to Duplicate Add two products to the cart, one in stock at the selected warehouse and one out of stock Switch the fulfillment m...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Add OrderSource and OrderDeviceType as an exportable field on Order History.

We would like to differentiate which orders in Order History (CustomerOrder table) were placed on the Mobile App and Web store. The fields of OrderSource and OrderDeviceType, which are in the CustomerOrder and OrderHistory tabes provide this infor...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 3 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Sticky Header

A lot of websites have a sticky header, where as the user scrolls the header is "pinned" in place so they can easily continue to navigate. This would be a nice base feature to add to Insite.
about 4 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Add tags to the <head> tag directly rather than in code

We would like the ability to add tags directly in <head> vs in code
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Request that user roles (eg. admin, buyer 1, 2, etc) be in the opti user exports

I request that user assigned roles be included as an option to be exported from the users in the admin console.
11 months ago in Configured Commerce / Admin Console & Import/Export 3 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
over 2 years ago in Configured Commerce / Marketing & Promotions 5 Shipped

Set Max Quantity to be Ordered on a Product

Our business has a need to set a maximum quantity to be ordered on certain products on our website. Example - we have 100 in a SKU, but only want each customer to be able to order 2. It would be nice if we can set this up somewhere in the Console.
about 4 years ago in Configured Commerce / Catalog & Assets / Orders & Payment 5 Shipped

Integrate CAPTCHA to the Contact Us page

As a user, I would like to add a security component to my Contact Us page and on the Store Locator by adding a CAPTCHA.
about 4 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Variant Product's Description & Specification doesn't change on selection of other variants

Hi Team, For variant products when user selects a variant product it's title & image change's as per variant, however the Product's description & specifications remains same which are of main product. Expected behavior: When variant produc...
about 4 years ago in Configured Commerce / Catalog & Assets 2 Shipped