Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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EU & Non-USA Formats in Admin Console

Currently the Configured Commerce Admin Console formatted with USA Date Formats. This means someone in the EU would likely read 02/03/2023 as the 2nd or March, not the 3rd of February. There are likely other areas where Internationalization is nee...
10 months ago in Configured Commerce / Admin Console & Import/Export 2 Planned

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
about 1 month ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Allow Decimals within Multiple Sale Qty

we would like to request the Multiple Sale Qty field to allow for decimal qty. We have several products that can only be sold in decimal qty with a min/multiple qty, but unable to do so at this time.
9 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Include information about errors on the email notification triggered by a failed integration job execution

Currently when the execution of an integration job ends in failure, we get notified; however, the email itself says nothing about the reasons as to why the job failed, it only says "job failed". I'd like to suggest that the email notification shou...
almost 2 years ago in Configured Commerce / Integration 3 Gathering interest

Add 'out of stock' products for Saved Orders when backorders are disabled for pickup method

When you set Allow Backorders for Pickup setting is disabled, only the in-stock product is added back to the Cart Steps to Duplicate Add two products to the cart, one in stock at the selected warehouse and one out of stock Switch the fulfillment m...
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Option to Have Bulk Edits to Project Lists

We want to be able to bulk update list items. Deleting, Removing or Adding products primarily to multiple lists at once.
about 2 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Ability to Copy Widgets

It would be nice to be able to copy widgets that you find yourself using quite frequently vs having to create a new widget and copy and paste the code in from a previous widget.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Provide Sorting Categories on Brand Detail Page

We would like to be able to honor the sort order for brand categories on the categories detail page by using the "SortOrder" property. Today the categories display by name for the brands page
about 2 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
4 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Make Customer Assignment for Lists Easier to Maintain

It would be nice if we had the ability to assign lists to all customers at one. Currently, I can only assign them to 30 at a time and it is time consuming. We would also like to see the ability to leverage rules to dynamically assign customers bas...
6 months ago in Configured Commerce / Marketing & Promotions 2 Gathering interest